Tyla Moffitt

Customer-focused and motivated professional with experience in real estate, retail, and hospitality. Skilled at building strong client relationships, providing excellent customer service, and managing daily operations in busy settings. Experienced in sales, lead generation, property management, retail operations, inventory control, and guest relations.

Confident using CRM and POS systems, juggling multiple tasks, and keeping a professional and positive attitude under pressure. Known for effective communication, reliability, attention to detail, and a dedication to creating great customer experiences.

Candidate Property Practitioner at Legacy Real Estate Group (2025-03 – Present)

• Managed client relationships and kept accurate records using CRM systems.
• Made cold calls and reached out to potential clients to generate new business opportunities.
• Helped buyers and tenants with the property viewing and application process.
• Built and maintained a strong lead pipeline through follow-ups and relationship management.
• Coordinated property listings, inquiries, and client communications.
• Negotiated between landlords, tenants, buyers, and sellers to ensure smooth transactions.
• Handled administrative duties including contracts, scheduling, and compliance documentation.
• Provided excellent customer service in a fast-paced sales environment.

Candidate Property Practitioner at North Point Realty Group (2024-02 – 2025-03)

• Generated qualified leads through prospecting, networking, and digital marketing strategies.
• Used CRM platforms to track leads, manage databases, and monitor sales activity.
• Conducted market research and property comparisons to assist clients effectively.
• Performed daily cold outreach to potential clients and investors.
• Arranged and hosted property viewings while keeping up professional client relations.
• Consistently followed up on leads to boost conversions and close deals.
• Worked closely with property owners to market and lease & sell residential properties
• Maintained strong communication and organizational skills while managing multiple clients at the

Waitress/Hostess at Kali, Umhlanga (2023-02 – 2023-10)

• Managed reservations and ensured a smooth guest flow during busy service times.
• Provided professional food and beverage service while maintaining high customer care.
• Helped with administrative and accounting tasks, including invoices and daily financial work.
• Used restaurant booking, POS, and CRM systems to manage guest information and service operations.
• Welcomed and seated guests in a high end hospitality setting.
• Collaborated with management and front-of-house staff to ensure smooth daily operations.
• Kept a polished, professional, and welcoming atmosphere at all times.
• Took food and beverage orders while paying close attention to detail.
• Worked efficiently in a fast-paced environment while keeping high service standards.
• Addressed customer concerns professionally to ensure positive guest experiences.

Retail Manager at The Bead Barn - Hillcrest (2022-01 – 2023-01)

• Independently managed daily store operations and customer service.
• Handled cash-ups, payments, stock control, and store organization.
• Assisted customers with purchases, inquiries, and product recommendations.
• Maintained visual merchandising and overall store presentation.
• Managed opening and closing procedures while working independently.
• Built strong customer relationships through friendly and professional service

Retail Associate at Pre Amatô Designer Thrift - Hillcrest (2022-01 – 2023-01)

• Assisted customers in a busy retail environment.
• Processed sales transactions accurately using POS systems.
• Helped keep stock levels up, organized displays, and maintained a tidy store.
• Provided great customer service and product assistance.
• Worked well under pressure while staying professional.
• Built strong relationships with customers to promote repeat business and good experiences.