Head of Administration
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A highly dedicated, adaptable, and results-driven professional with a proven track record of delivering exceptional service across diverse administrative, customer-facing, and operational environments. Recognised for strong communication skills, a proactive work ethic, and the ability to remain composed and effective in fast-paced settings. Brings a positive, solutions-focused approach to every task, consistently demonstrating initiative, reliability, and meticulous attention to detail.
With experience engaging cross-functional teams, supporting leadership functions, and coordinating complex operational workflows, I excel in roles that require organisation, accountability, and strong interpersonal skills. I am committed to continuous learning, professional growth, and contributing meaningfully to organisational success by delivering service excellence, fostering teamwork, and ensuring high-quality outcomes.
Head of Administration at Catapult Foundation (2018-08 – Present)
Customer Support Analyst at BP SA Head Office (2016-10 – 2018-08)
Switchboard Operator at Reeds (2016-07 – 2016-09)
Compliance Officer at Lewis Group (2016-03 – 2016-06)
Receptionist at HDL Trading (2015-03 – 2016-02)
Customer Service Advisor at WNS (2014-10 – 2015-02)
Digital Web Sales at Merchants (2014-06 – 2014-08)
Customer Service Agent at Capita (2014-01 – 2014-06)
Higher Certificate in Business Management (2016)
