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Tyra Coleridge

Tyra Coleridge

Head of Administration

Talent
Cape TownMember since August 11, 2026
Customer Service ExcellenceActive ListeningAdministrationOperational CoordinationDocumentation ManagementSchedulingWorkflow CoordinationData CapturingCompliance ProcessesLeadershipTeam GuidanceOnboardingProblem SolvingCritical ThinkingTeam CollaborationCommunicationProfessional RelationshipsAttendance TrackingTicketingBudgetingForecastingCost ControlInvoicingCommunity RelationsRecruitmentPerformance Monitoring
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Customer Service ExcellenceActive ListeningAdministrationOperational CoordinationDocumentation Management

About

A highly dedicated, adaptable, and results-driven professional with a proven track record of delivering exceptional service across diverse administrative, customer-facing, and operational environments. Recognised for strong communication skills, a proactive work ethic, and the ability to remain composed and effective in fast-paced settings. Brings a positive, solutions-focused approach to every task, consistently demonstrating initiative, reliability, and meticulous attention to detail.

With experience engaging cross-functional teams, supporting leadership functions, and coordinating complex operational workflows, I excel in roles that require organisation, accountability, and strong interpersonal skills. I am committed to continuous learning, professional growth, and contributing meaningfully to organisational success by delivering service excellence, fostering teamwork, and ensuring high-quality outcomes.

Experience

Head of Administration at Catapult Foundation (2018-08 – Present)

Customer Support Analyst at BP SA Head Office (2016-10 – 2018-08)

Switchboard Operator at Reeds (2016-07 – 2016-09)

Compliance Officer at Lewis Group (2016-03 – 2016-06)

Receptionist at HDL Trading (2015-03 – 2016-02)

Customer Service Advisor at WNS (2014-10 – 2015-02)

Digital Web Sales at Merchants (2014-06 – 2014-08)

Customer Service Agent at Capita (2014-01 – 2014-06)

Education

Higher Certificate in Business Management (2016)

Senior Certificate (2013)

Skills

Head of Administration

Reviews

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