Ubongwe Mbongisa

Reliable and disciplined individual with over three years' experience in fast-paced, customer service focused restaurants, adherence to procedures, and professionalism under pressure. Experienced in handling cash and card transactions with full accountability, and resolving customer queries calmly and respectfully. Punctual, physically capable of extended periods on foot, and confident engaging with customers in a friendly and professional manner.

Team Member - KFC, Albimix (Pty) Ltd

(2024-01 - 2026-12)

• Provided professional and friendly customer service
• Handled cash and card transactions accurately
• Operated point-of-sales systems efficiently
• Followed health and safety procedures at all times
• Assisted customers with orders and product information
• Resolved customer queries and complaints in a calm and professional manner

Waitress/Cashier - Luna Lusa Restaurant

(2023-01 - 2024-12)

• Provided friendly and professional customer service
• Operated point-of-sales systems efficiently
• Maintained a clean and organised working environment
• Ensured accuracy of orders
• Handled cash and card transactions accurately

Matric - Grade 12 - Boitumelomg Secondary School (2022-12)