Vanessay Tatenda

Enthusiastic and adaptable professional receptionist with exceptional multitasking abilities and writing skills. Works well as part of a team and communicates promptly and thoroughly with staff and customers. Keeps a tight schedule and manages time in an organized and attentive manner.

Proficient and resourceful entry-level front desk receptionist skilled in communicating with diverse individuals to ensure rapid issue resolution. History of excellence in research and bringing innovative plans to life by uniting teams.

Front Desk Operate at Kimchi Restaurant (2022 – Present)

• First Impressions: Warmly greet and welcome all clients, guests, and vendors.
• Visitor Management: Manage sign-in sheets, issue security passes, and notify the appropriate staff of a guest's arrival.
• Inquiries: Answer questions and provide accurate information about the company's services, policies, and office location
• Call Management: Answer, screen, and forward incoming telephone calls while taking accurate messages.
• Mail & Deliveries: Sort, organize, and distribute incoming mail and packages. Prepare outgoing mail and coordinate with courier services.
• Email/Digital: Monitor the main company email inbox and respond to or redirect general inquiries.
• Scheduling: Manage calendars, book meeting rooms, and schedule client appointments or meetings.
• Office Maintenance: Monitor inventory, restock office supplies, and reorder materials as needed.
• Data & Filing: Maintain physical and digital filing systems, update databases, and perform general data entry.
• Office Security: Monitor the reception area, enforce company security protocols, and alert management or security personnel of any suspicious activity.
• Equipment: Operate and troubleshoot office equipment, including printers, scanners, and multi-line phone systems.

O' levels in Mathematics and English