Veronica Veronica

Organized Administrator with 5+ years' experience supporting schools, lodges, and financial services

Nelspruit, Ehlanzeni DistrictMember since May 8, 2024

Computer literate (MS Word, Excel, and Outlook)Good communication skills & customer serviceOrganized and able to work under pressureWell presented and professionalAble to work shifts/ weekendsPatience and good listening skillsProblem solvingGuest relations and hospitality

About

Organized Administrator with 5+ years' experience supporting schools, lodges, and financial services. Experienced in maintaining records, managing attendance, answering enquiries, procurement, filing, and supporting principals and managers. Skilled in communication, data entry, and office operations. Committed to providing accurate and confidential administrative support to enhance team efficiency.

Experience

Front of House & Admin Assistant - Royal Ingwe River Lodge (Canyon Sands)

(2022-01)

Welcoming guest with a friendly smile
Handling guest check-in and check-out
Answering telephone calls and taking messages
Setting up and clearing tables before and after guests
Presenting menus and explaining menu items
Taking food and beverage orders accurately
Serving food and drinks to the tables
Handling guest queries, complaints and requests
Maintaining a neat and presentable reception area
Filing, photocopying and scanning documents
Data capturing and updating guest records
Managing incoming and outgoing emails
Ordering and controlling office stationery and supplies
Data capturing of invoices into accounting system
Typing letters, reports and other documents
Assisting with invoicing and petty cash
Assisting with monthly financial reports
Assisting with payroll information
Filing VAT returns and keeping SARS documents

Sales Consultant - Barko Financial Services

(2015-02 - 2020-04)

Assessing loan applications and creditworthiness
Advising clients on loan options
Processing loan applications
Answering phones and emails
Managing schedules and calendars
Organizing files and documents
Data entry and record-keeping
Preparing reports and presentations
Maintaining office supplies and equipment
Liaising with credit teams and underwriters
Meeting sales targets
Ensuring compliance with regulations
Handle supplier queries, statements and resolve invoices discrepancies
Capture customer payments and allocate to correct invoices

Sales Consultant - 2Loan Finance

(2014-02 - 2014-12)

Assessing loan applications and credit worthiness
Advising clients on loan options and repayment terms
Helping clients choose suitable loan products
Processing loan applications and supporting documentation
Liaising with credit teams and underwriters
Meeting sales targets and business development goals

Assistant Admin - Hillside Combined School

(2020-05 - 2022-11)

Maintain and update learner admission register, and attendance register
Capture learner marks, assessments, and reports on system
Prepare class lists, timetables, and learner progress reports
Manage transfer - issue/receive transfer letters and learner files
Coordinate exams: printing, seating, invigilation schedules, results capturing
Answer phones, emails, and attend to parents, visitors, and staff
Type letters, memos, notices, and circulars for Principal/SGB
Maintain filing system learner files, staff files, policies - both physical + electronic
Take minutes in staff meetings, SGB meetings, and parent meetings
Collect school fees, issue receipts, and do daily banking
Maintain fee ledger and send fee statements to parents
Process petty cash, claims, and staff advances
Assist with budget tracking and ordering of stationery/supplies
Prepare documents for audits and circuit visits