Victor Jacobs

Seasoned Fleet and Operations Manager with 19+ years of logistics, transport, and courier experience across high-volume, multi-site environments. Proven ability to lead teams, optimise fleet performance, streamline operations, and strengthen client relationships. Skilled in safety compliance, cost control, scheduling, and data-driven decision-making. Seeking a leadership role where extensive operational expertise and strong people management can add value.

Fleet Manager / Acting CSM - Imperial Logistics (DP World)

(2012-01 - 2025-01)

• Oversaw daily operations across 6 sites, including Makro and Mass Cash, ensuring consistent service delivery.
• Managed planning and scheduling of all Western Cape deliveries, improving route efficiency and on time performance.
• Produced weekly and monthly statistical reports for clients and Head Office.
• Led KPI reporting, budgeting, and cost analysis to support operational decision-making.
• Streamlined processes to increase productivity and enhance communication between drivers, management, and workshop teams.
• Ensured fleet safety compliance through Toolbox Talks, vehicle inspections, and maintenance scheduling.
• Maintained accurate driver and ETA data, forming the basis of all delivery planning.
• Identified operational risks and implemented corrective actions to support business direction.
• Coordinated safety meetings and trained drivers to improve mileage and reduce overtime.
• Monitored multiple fleet systems including MixTelematics, Cartrack, DriveSmart, and DriveCam.

Operations Manager - Maurenchenique T/A Wimpy

(2011-01 - 2012-01)

• Managed operations across 6 stores (2 Wimpy, 4 King Pie) with a team of 36 employees.
• Oversaw cash-ups, HR functions, scheduling, and P&L responsibilities.
• Ensured compliance with franchise policies and financial controls.
• Implemented preventative maintenance to reduce downtime and operational disruptions.
• Maintained loss-prevention awareness and store standards.

Manager - DeHoek Restaurant

(2007-01 - 2010-01)

• Supervised daily operations and a team of 15 staff members.
• Managed cash-ups, HR duties, purchasing, scheduling, and P&L.
• Maintained supplier relationships, including SA Breweries.
• Ensured store cleanliness, maintenance, and loss-prevention practices.

Operations Manager - Secure Crime Prevention

(2003-01 - 2007-01)

• Expanded customer base by 80% through targeted service offerings and client engagement.
• Managed the guarding division (50 guards) and handled HR, scheduling, and staff development.
• Built strong client relationships to improve satisfaction and retention.
• Oversaw payment processing, deposits, and operational administration.
• Resolved complex operational issues and improved departmental productivity.

Branch Operations Manager - Maxi-Loads Pty (Ltd)

(1995-01 - 2002-01)

• Managed daily branch operations, customer service, and vehicle maintenance scheduling.
• Produced weekly and monthly statistical reports and handled data capturing (CS Freight).
• Developed strategies to grow branch sales and improve customer experience.
• Conducted staff evaluations, conflict resolution, hiring, and coaching.
• Oversaw truck deliveries and trained drivers to improve mileage and reduce overtime.
• Strong geographical knowledge of Johannesburg and Limpopo.

National Certificate Generic Management - Management

Principles of Business Management - Business Management - WITS

Grade 11; Grade 12 via ABET - Nigel High School