Warrick Hibberd
Experienced technical and service professional
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About
Experienced technical and service professional with more than two decades of practical experience across industrial equipment, cleaning equipment, bakery and catering equipment, maintenance, repairs, technical support, sales, workshop supervision and service management. Progressed from technical assistant and senior technician roles into workshop and service department management, with strong experience in fault-finding, preventative maintenance, customer support, technician training, stock control and service administration.
Experience
Self-Employed at HIBRO TECHNICAL INDUSTRIES (2022-06 – Present)
- Repairs, maintenance and sales of industrial and cleaning equipment.
Service Department Manager / Senior Technician at NUMATIC INTERNATIONAL (2012-10 – 2022-06)
- Provided technical support, servicing and maintenance across the equipment range.
- Conducted fault-finding, breakdown repairs and preventative maintenance.
- Performed daily site visits and inspections and provided guidance to junior technicians.
- Delivered technical training to technicians and operational training to clients.
- Managed spares stock control and maintained accurate service and installation documentation.
- Handled customer complaints, identified solutions and recommended improved methods, techniques and system improvements.
Customer Service (Temporary Position) at BEX EXPRESS (2011-11 – 2012-04)
- Managed telephone and email correspondence, waybill processing, cage queries and client aftercare.
- Coordinated collections and deliveries.
Workshop Manager at BAKERY & ALLIED TECHNICAL SERVICES (2008-11 – 2011-10)
- Managed workshop operations, repairs, maintenance, sales and commissioning of bakery and catering equipment.
- Oversaw the reconditioning of bakery and catering equipment.
Supervisor at TILE & FLOOR CARE CONTRACTS (2007-08 – 2008-10)
- Supervised staff performing stripping, cleaning and sealing of natural stone tiles.
Assistant Manager & Technical Support at SECURITY SYSTEMS (2007-03 – 2007-07)
- Managed the shop and supported sales and installation of security systems.
Assistant Manager & Technical Support at DYNAMIC POOLS (2006-04 – 2007-02)
- Managed shop operations and supervised the pool service team.
- Handled swimming pool maintenance, repairs and sales.
Workshop Supervisor at ECH ELECTRICAL & LIGHTING (2005-08 – 2006-03)
- Designed, manufactured and fabricated chandeliers and custom light fittings.
- Managed deliveries and stock control.
Technical Assistant at BAKERY & ALLIED TECHNICAL SERVICES (2000-08 – 2005-07)
- Assisted with repairs, maintenance, sales and commissioning of bakery and confectionery equipment.
Technical Assistant at HYBRO HANDYCRAFTS (1999-12 – 2000-07)
- Assisted with general maintenance and building construction.
- Supported plumbing, kitchen, bar and bedroom cupboard installations.
- Assisted with welding gates and manufacturing burglar-proofing.
