Washiela Adams

Friendly, professional and reliable administrative professional with extensive experience in reception, customer service, office administration and financial administration. Experienced in welcoming and assisting visitors, managing telephone calls and enquiries, handling email correspondence, maintaining accurate records and providing efficient administrative support. Confident when dealing with people and committed to creating a positive first impression.

Organised, approachable and able to remain calm and professional in a busy environment. Works well independently and as part of a team, with a strong desire to bring administrative and customer-service skills to a professional property agency.

EDUCATION ASSISTANT at Struisbaai Primary School (2020-12 – Present)

• Provide administrative support to educators and school management.
• Assist with daily registers and accurate record keeping.
• Handle filing, printing, scanning, photocopying and email correspondence.
• Assist visitors, parents, learners and staff in a friendly and professional manner.
• Support general office and organisational duties.
• Handle information responsibly and maintain confidentiality.
• Work effectively in a busy environment while managing multiple responsibilities.

CENTRE MANAGER at MOD Programme – Department of Cultural Affairs and Sport (2015-11 – 2020-11)

• Managed daily administrative activities and documentation.
• Maintained accurate statistics and records.
• Managed filing systems and administrative information.
• Assisted with planning and organisation of events.
• Completed and maintained staff timesheets.
• Communicated with colleagues and members of the community.
• Managed several responsibilities while meeting deadlines.

FINANCE / FRONTLINE RECEPTION at De Heide Primary School (2015-05 – 2020-11)

• Welcomed and assisted visitors, parents, learners and members of the public.
• Operated the school switchboard and professionally handled incoming and outgoing calls.
• Directed visitors and assisted with enquiries.
• Received payments and issued receipts.
• Managed petty cash and maintained accurate financial records.
• Prepared banking deposits.
• Managed filing and general office administration.
• Handled printing, scanning, photocopying and email correspondence.
• Assisted with enrolment and registration of new learners.
• Captured learner information on CEMIS.
• Assisted with report card administration.
• Maintained accurate and confidential records.
• Provided professional and friendly front-line service.

MONEY MARKET CLERK at Checkers Bredasdorp (2010-05 – 2012-06)

• Assisted customers with money-market transactions and enquiries.
• Performed cash-office duties accurately and responsibly.
• Handled financial transactions with attention to detail.
• Assisted with stocktaking.
• Worked as a Front-End Controller when required.
• Provided customer service in a busy environment.

Grade 12 / National Senior Certificate in English | Afrikaans | Computer Studies | Computer Typing | Business Economics | Home Economics – Bredasdorp High School (2006)

Microsoft Office Specialist&Entrepreneurship in Microsoft Word (Advanced) | Microsoft Excel (Advanced)| Microsoft Access | Microsoft PowerPoint (Advanced) | Microsoft Outlook | Windows | Pastel – Boland Computer College