Yonela Mpande

Motivated and reliable retail and customer service professional with experience in retail and food & beverage environments. Skilled in maintaining high presentation standards, supporting day-to-day operations, working effectively with teams, and contributing to positive customer and guest experiences. Brings strong communication, attention to detail, problem-solving, and time-management skills, with a willingness to learn and take on new responsibilities.

Retail Assistant - Greenpoint KwikSpar

• Maintained clean, organised and well-presented shelves and product displays.
• Supported daily retail operations and helped keep products accessible and appealing to customers.
• Contributed to a clean and welcoming shopping environment.

Communications Chef - SD Recruitment

• Supported food preparation and service to maintain consistency and quality.
• Helped ensure a high standard of guest experience through attention to detail and teamwork.
• Worked effectively in a service-focused environment while following operational standards.

Level 4 - Hospitality and Tourism - College of Cape Town