Yonela Yonnie

Results-driven and highly organized Retail Assistant Manager with a proven track record of driving operational excellence, leading team performance, and protecting store profitability. Expert in managing fast-paced retail operations, analyzing performance metrics, and executing strict stock loss protocols. Adept at managing full store functions, developing talent, and maintaining high administrative compliance.

Ready to leverage strong commercial acumen and leadership capabilities to deliver business growth as a Store Manager.

ASSISTANT MANAGER - Relay Jeans The Foschini Group - Springs, Gauteng

(2022-01)

• Stock Loss Control: Spearheaded rigorous stock loss prevention and inventory protocols, successfully maintaining an exceptional stock loss variance of 0.3%.
• Team Leadership: Led, motivated, and managed a team of 8 staff members, conducting daily KPI tracking and floor coaching to ensure consistent achievement of store sales targets.
• Operational Administration: Executed end-to-end store administration, including daily cash-up reconciliation, banking, and processing of retail systems with 100% policy compliance.
• Performance Management: Merged daily store KPIs conversion rates, average basket value to implement immediate on-the-floor adjustments and drive sales metrics.
• Workforce Optimization: Managed staff scheduling and hours reconciliation for the team of 8, optimizing floor coverage during peak trading hours while controlling labor costs.
• Shrinkage Awareness: Coached floor staff on shrinkage awareness, security measures, and meticulous receiving procedures, building a culture of vigilance and accountability.
• Management Support: Maintained audit-ready standards across the store, successfully stepping up to manage full store functions and commercial responsibilities in the Store Manager's absence.

NATIONAL N DIPLOMA - MANAGEMENT ASSISTANT - Gauteng City College (2022)