Yvonne De kock

A motivated and dependable professional with proven experience in administrative support and assistant catering management. Demonstrates exceptional organizational abilities, strong attention to detail, and the capacity to manage multiple priorities effectively in fast-paced environments. Skilled in coordinating daily operations, managing schedules, handling client communications, and supporting team performance to ensure seamless and efficient business processes.

Committed to delivering high-quality service while maintaining a high level of professionalism and accuracy. Recognized for being adaptable, proactive, and a strong team player, with a positive attitude and a willingness to gain new experience and continuously learn new skills. Eager for personal and professional growth within a dynamic organization.

Administration Assistant - Case View Aluminium, Paarl - Paarl

(2025-01 - 2026-03)

• Managed daily administrative operations to ensure smooth and efficient office workflow.
• Addressed customer inquiries, prepared quotations, and processed orders for aluminium products to enhance customer satisfaction.
• Scheduled installations, deliveries, and client appointments to ensure timely service delivery.
• Coordinated with workshop and installation teams to streamline production schedules and track job progress.
• Maintained organized customer records, job files, and documentation systems.
• Generated invoices, receipts, and delivery notes while maintaining accurate financial records.
• Communicated with suppliers to order materials and monitor stock levels, ensuring timely availability of resources.
• Assisted with stock control and inventory management of aluminium products and accessories.
• Followed up on outstanding payments and supported basic bookkeeping tasks.
• Provided administrative support to management, including reporting and data capturing.

Assistant Catering Manager - FEEDM Group, Turruba Old Age Home

(2024-01 - 2025-01)

• Successfully managed a Catering team of 15 staff members to ensure the smooth running of all catering events, dining room and kitchen.
• Ordered and received stock including food items and supplies.
• Assisted in control of production cost using Agresso Stock punch.
• Followed all healthy and safety requirements and work safety.
• Monitored daily stock levels, including student and children's meals, to maintain inventory accuracy.
• Conducted daily cost assessments for all food items.
• Assisted in controlling production costs through Agresso stock management system.
• In case of catering manager absences - completed catering manager daily tasks.

Self Employee Catering - Self Employee Catering

(2014-01 - 2023-01)

• Developed and executed catering strategies to meet customer needs.
• Prepared and cooked daily meals, including breakfast, lunch, and dinner, in a busy kitchen environment.
• Coordinated catering services for various events, including birthday parties, to provide customized food options.
• Maintained the highest level of food quality.
• Developed menus and service packages, coordinating meal delivery to align with client preferences.
• Interacted with clients to obtain feedback on product quality and service levels.

Butchery Assistant and Cashier - Davey Meat Market

(2009-01 - 2014-01)

• Cut, grind, and prepare for sale to ensure quality and freshness.
• Weighed, packaged, priced, and displayed products to attract customers.
• Maintained accurate financial records and inventory levels.
• Negotiated and confirmed orders with suppliers.
• Kept records, budgets and inventory.
• Processed transactions accurately using cash and card systems to ensure smooth customer experiences.

Sale Assistant - Foschier Group

(2005-01 - 2009-12)

• Consistently achieved and exceeded sales targets through effective product knowledge, upselling techniques, and promotion of in-store offers.
• Built strong customer relationships that encouraged repeat business and enhanced brand loyalty.
• Demonstrated in-depth knowledge of products, including materials, pricing, warranties, and care instructions.
• Managed point-of-sale transactions accurately, including cash, card payments, store accounts, lay-bys, refunds, and exchanges.
• Maintained visually appealing and organized displays in line with company standards to attract customers and drive sales.
• Resolved customer queries and complaints efficiently, contributing to high levels of customer satisfaction.

Grade 12 - Saint Du Plessis, Bloemfontein (2005-12)