Zacky

Checked and validated IP addresses, subnets, and default gateways to ensure proper network connectivity Diagnosed and resolved network configuration issues affecting printers and production equipment Calibrated large-format printers, including X/Y axis alignment and color test verification

Tier 1 IT Support

(2025-03 - 2026-04)

• Checked and validated IP addresses, subnets, and default gateways to ensure proper network connectivity
• Diagnosed and resolved network configuration issues affecting printers and production equipment
• Calibrated large-format printers, including X/Y axis alignment and color test verification
• Performed routine printer maintenance, ink loading, and system checks

Freelance Design Projects

(2021 - 2024)

Portfolio available via candidate's online portfolio page

• Logo Design: Created a range of distinctive logos for private and commercial clients
• Motion Design: Developed dynamic motion graphics and animated sequences for digital campaigns
• Digital Illustration: Produced diverse digital illustrations for marketing collateral, social media campaigns, and commercial presentations

Hospitality - Six Restaurant & Cocktail Bar - Melville

(2023-10 - 2024-05)

Contract position

• Customer Engagement: Demonstrated strong interpersonal skills to build rapport with patrons, creating memorable customer experiences and fostering repeat business
• Sales & Upselling: Consistently increased customer spend by 40% through persuasive upselling techniques and thoughtful product recommendations, contributing to venue revenue growth
• Service Excellence: Delivered accurate and prompt service with meticulous attention to detail, elevating customer satisfaction and driving a 35% increase in positive feedback
• Product Presentation: Ensured food and beverage presentation adhered to high visual standards, enhancing the dining experience and reinforcing brand reputation
• Operational Efficiency: Maintained a well-organized and clean work environment, streamlining service delivery during high-traffic periods

Hospitality - ThisIsArtistry - Sandton

(2024-06 - 2024-12)

Freelance position

• Customer Engagement: Demonstrated strong interpersonal skills to build rapport with patrons, creating memorable customer experiences and fostering repeat business
• Sales & Upselling: Consistently increased customer spend by 40% through persuasive upselling techniques and thoughtful product recommendations, contributing to venue revenue growth
• Service Excellence: Delivered accurate and prompt service with meticulous attention to detail, elevating customer satisfaction and driving a 35% increase in positive feedback
• Product Presentation: Ensured food and beverage presentation adhered to high visual standards, enhancing the dining experience and reinforcing brand reputation
• Operational Efficiency: Maintained a well-organized and clean work environment, streamlining service delivery during high-traffic periods

Graphic Design - Graphic Design - Damelin College (2018 - 2020) Randburg

Matric Certificate - Ferndale High School (2013 - 2017)