Zainab Moolla

Diplomatic and dedicated Human Resources Manager with 6+ years' experience in Human Resource Management to meet HR needs and to promote effective communication and performance improvements as well as tender experience in tender administration and tender co-ordination. Experienced in handling RFQs, RFPs and tender submissions, maintaining document control systems and supporting business operations through structured reporting and co-ordination. Known for strong attention to detail, ability to meet strict deadlines and delivering accurate, high-quality work under pressure

GROUP TENDERS ADMINISTRATOR - Channel construction (pty) ltd - Durban, KZN, South Africa

(2025-06)

• Compiled, formatted, and submitted tender documents in line with strict compliance and deadline requirements
• Managed and coordinated end-to-end tender administration processes, including RFQs, RFPs, and formal bid submissions
• Prepared supporting documentation including company profiles, tax clearance, CSD documents, and compliance certificates
• Assisted the estimating team with regards to pricing schedules and costing documents if required
• Compile tender as per client requirements
• Maintained accurate tender registers and tracked submission deadlines, achieving 100% on-time submission rate
• Liaised with internal teams and external stakeholders to gather required documentation and ensure completeness of submissions
• Handled confidential business and tender-related documentation with high discretion
• Supported administrative reporting and operational coordination across departments
• Researching of potential clients/projects in the industry
• Contacting new leads to generate more lucrative income streams for the company as well as ensuring a wider client base

GROUP HR ADMINISTRATOR - Channel construction (pty) ltd - Durban, KZN, South Africa

(2024-09 - 2025-06)

• Creating new personnel files for all new employees
• Onboarding of all new staff members
• Schedule and conduct interviews based on specific job specifications
• Conduct reference checks for all potential candidates
• Processing of fortnightly and monthly payroll
• Establish training needs for the company
• Arrange for all staff to undergo skills training to improve individuals
• End to end recruitment process
• Engaging with staff on all matters regarding HR
• Develop and conduct events that improve work morale and increase motivation within the work environment

GROUP HR ADMINISTRATOR - Cellular Citi Group (Vodacom)

(2024-02 - 2024-09)

• Managing field staff within the company in terms of schedules overtime, claims, calls cycles and vehicle tracking
• Overseeing travel arrangements in terms of travel between provinces, communication of flight references, check ins, arrival and departure and accommodation if required
• Managed telephone systems and reported on telephone usage (over and under usage), system maintenance, issuing of user codes and reviewing itemized billing
• Managing and maintaining of staff uniforms and other additions in terms of stock levels, ordering, invoicing and deductions
• Processing all reports for Payroll in terms of monthly remuneration, overtime, staff deductions, loans, leave reports etc.
• Assisted in inducting new employees and co-coordinating training and development sessions
• Conducted general HR administrator duties such as filing, creating new employee files and exit interviews

HR MANAGER - Bawas Furnishers CC

(2020-01 - 2022-12)

• Prepared presentations to company executives regarding employee performance and retention trends
• Reported on workplace health and safety compliance to superiors
• Created and updated personnel files by entering information in HRIS
• Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives
• Prepared and led new employee orientation to familiarize with company policies and procedures
• Scheduled meetings with employees to address concerns and grievances
• Coordinated training programs for new employees and existing staff members
• Conducted recruitment process for new hires, including job postings, interviews and background checks
• Handled sensitive employee and company information with highest level of confidentiality and discretion
• Handled employee discipline and termination processes
• Aligned HR policies with employment regulations

HR ASSISTANT - Bawas Furnishers CC

(2017-03 - 2019-12)

• Generated background checks and reference reports for potential candidates
• Prepared and Improved induction packs for new employees
• Documented minutes of departmental meetings
• Successfully implemented procedures to improve the BEE status level of the company
• Processed employee status changes, keeping human resources systems and employee records up to date
• Drove employee feedback to deliver information to management for corrective action
• Posted job announcements and pre-screened applicants to candidates for available positions
• Assisted with planning, organizing and coordinating company events
• Supported recruitment with resume screening, interview scheduling and candidate job offers
• Coordinated training schedules and filed crucial administrative paperwork

Bachelors Pass - Ladysmith Secondary School (2016-12)

Diploma - Human Resource Management - Durban University of Technology (2019-11)