Zakithi Emelda
IT analyst
Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since August 29, 2023
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About
I am a lady whos inteliget , my name is Zakithi Emelda Msimango .
I have work expirience on the field for call centere a, admin , and IT service desk .
I have diploma in IT prommer.
Experience
- Identify and diagnose issues and problems.
- Categorize and record reported queries and provide solutions.
- Support problem identification.
- Advise users on appropriate course of action.
- Monitor issues from start to resolution.
- Escalate, if needed, unresolved problems to a higher level of support.
Education
I have diploma in IT
