Zimasa Mollie

Responsible for cleaning Order taking Counting stock

Cashier - Macdonald

(2018-03 - 2020-06)

• Responsible for cleaning
• Order taking
• Counting stock
• Assisting customers with making payments for orders

Quality Analyst - Teleperformance (BPO)

(2021-01 - 2022-11)

• Analyzing calls to ensure that customer satisfaction was delivered
• Doing coaching with agents that did not meet the operational targets
• Providing coaching sessions

Booking Specialist - The Travel Corporation

(2023-03)

• Booking tours, flights, and optional excursions for clients who want to go on holidays

Commercial Studies - Bulumko High School (2013-01 - 2017-11)