Desktop Support Technician
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Telecommunications and IT technician with hands-on experience in network installation, support, and troubleshooting. Comfortable working with fibre, wireless networks, and LAN/WAN environments. Known for resolving technical issues efficiently and supporting both users and learners in practical environments.
Telecommunications Technician at MicroVision (2024-12 – 2025-12)
Installed and maintained fibre and wireless network infrastructure, configured routers and switches, and resolved network faults to restore connectivity. Supported broadband rollout projects.
Telecommunications Network Operations Facilitator at Telecommunications Network Operations (2025-12 – Present)
Facilitate training on network operations, guide practical installations, assess learners, and maintain lab equipment.
Junior IT Support Technician at eThekwini Municipality (2023-10 – 2024-05)
Provided IT support to over 200 users, resolved hardware/software issues, and assisted with maintenance and upgrades.
Diploma/Certificate in Telecommunications Operations & Networks – Compus Training Institution (2024)
Certificate in Technical Support (SAQA Level 4) – Compus Training Institution (2023)
Certificate in ICT Program – Huawei ICT Academy (2024)
