Zzf Dlamini
IT MANAGER
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About
ICT Project Management
▪ ICT Governance
▪ ICT Strategy Implementation
▪ Web Development
▪ IT Technical Support
▪ Training/Facilitation
▪ Network Design and Maintenance
Experience
Structure quality gateways in the delivery of Software Development Life Cycle(SDLC)
▪ Manage projects associated with business systems
▪ Develop policies and procedures and ensure adherence to minimise risk
▪ Conduct risk analysis and develop continuity plans
▪ Provide technical support to the business by serving as a functional advisor on all ICT-related matters.
▪ Monitor and evaluate customer satisfaction on an ongoing basis
▪ Analyse market trends and developments and make recommendations
▪ Ensure involvement from all departments regarding ICT sytems and applications
▪ Take projects from concept to implementation
▪ Define project scopes and objectives
▪ Develop and implement technical project management tools such as plans, schedules ,estimates and resource plans
▪ Conduct project meetings and undertake project tracking and analysis
▪ Maintain professional relationships that meet company core values
▪ Analyse business plans to determine financial requirements
▪ Monitor expenditure against budgert and ensure spending occurs within budgetary limits
▪ Explore opportunities to reduce costs.
Education
National Certificate : IT System Support Engineering
Certificate : PC Engineering (Varsity-College)
N Dip : Information Technology (Varsity College)
B Tech : Management (Durban University of Technology)
Post-Gradute Diploma : Business Administration (Durban University of Technology)
CURRENT STUDIES
Post Graduate Diploma in Information Technology Management (MANCOSA)
