Hotel Reservation,Team management, Revenue,Sales
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With a Bachelor of Architecture from the University of Palestine, my career has taken an exciting trajectory into the hospitality industry, where I currently lead a reservations team at Andaz Dubai The Palm. Over the past five years, I've honed skills in customer support and team leadership, ensuring guests receive impeccable service.
A detail-oriented and guest service-driven Reservations Sales Team leader with 5 years of experience in 5-star international brands. Self-guided,
able to work with minimum supervision. Customer Service Representative who maintains a high level of professionalism and efficiency to minimize guest dissatisfaction and increase customer loyalty.
Applied Engineering and Urban Planning
