Dynamic and results-driven professional with extensive experience in market research, client service, and field auditing
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Dynamic and results-driven professional with extensive experience in market research, client service, and field auditing. Proven ability to analyze market trends, enhance client relationships, and ensure compliance with industry standards. Eager to leverage my skills in a collaborative team environment to drive strategic insights and deliver exceptional service. Committed to contributing to the success of the organization and fostering long-term client partnerships.
Market Researcher - KONE - UAE
(2025-01 - 2026-01)
At KONE, a Market researcher conducts field surveys, collects market data, identifies elevator and escalator opportunities, and supports the sales team by visiting buildings and construction sites to gather project and customer information.
Client Service Executive - Thinkmarkets - UAE
(2022-01 - 2024-01)
Managed client inquiries and trading platform support across phone, email, and chat while handling account management, coordinating with technical teams, ensuring KYC and regulatory compliance, conducting due diligence via World Check, providing product and market information, and maintaining accurate client records to drive satisfaction and retention.
Field Auditor - AC Nielsen - UAE
(2021-01 - 2022-01)
Conducted multi-sector field surveys and market research, analyzing consumer trends and competitor activities, coordinating with internal teams to deliver accurate reports, ensuring compliance and data integrity, supporting brand initiatives, guiding field and sales teams, and maintaining detailed sales, lead, and client records to drive insights, growth, and conversions.
Bachelor of Business Administration - Business Administration - Buckinghamshire New University (2016-01 - 2019-01)
Diploma in Digital Marketing - Digital Marketing - Gtec (2024-01 - 2024-12)
