Alex Raj

Dedicated and customer-focused Hospitality Professional with 10+ years of international experience in Bartending, Beverage Service, Bar Operations, Guest Relations, and Hospitality Management across cruise lines, luxury hotels, and premium establishments in India, Dubai, and Kuwait. Skilled in Cocktail Preparation, Inventory Management, Team Supervision, Upselling, Customer Satisfaction, and Hygiene Compliance. Experienced in Cruise Hospitality Operations with valid STCW Certifications and CDC Documentation for overseas and seafarer roles.

Seeking opportunities as a Bartender, Head Bartender, Bar Supervisor, or in Cruise Line Hospitality Operations.

Bartender - Miray – Life at Sea

(2025-02 - 2025-07)

• Delivered high-quality beverage service to international guests onboard cruise operations, ensuring exceptional guest satisfaction and repeat customer engagement
• Prepared cocktails, mocktails, premium beverages, and customized drink requests while maintaining service speed and quality standards

Bartender - Miray – Life at Sea

(2024-04 - 2024-11)

• Handled daily bar operations in a high-volume cruise hospitality environment serving diverse international passengers
• Maintained excellent customer service standards, improving guest satisfaction and positive service feedback

Bartender - Signature Hotels and Spa, Dubai - Dubai

(2022-01 - 2024-12)

• Managed beverage preparation and premium guest service in a luxury hospitality environment with high customer expectations
• Increased customer retention through personalized service and professional guest engagement
• Coordinated with restaurant and kitchen teams to ensure seamless food and beverage service delivery

Bartender - V Hotel, Dubai - Dubai

(2021-12 - 2022-12)

• Provided professional bar service for hotel guests, VIP clients, and private event customers
• Prepared signature cocktails and maintained high-quality beverage presentation standards
• Supported bar revenue growth through effective upselling and customer relationship management

Head Bartender - The Residency Towers, Chennai, India - Chennai, India

(2018-01 - 2021-12)

• Led daily bar operations and supervised bartending staff to ensure smooth service delivery and high guest satisfaction
• Managed bar opening/closing procedures, cash handling, and service quality monitoring

Bartender - Hotel Green Park, Chennai, India - Chennai, India

(2014-01 - 2018-12)

• Maintained hygiene standards and ensured compliance with food safety regulations
• Built strong guest relationships through excellent hospitality and personalized service

Barista - Holiday Inn IHG, Kuwait - Kuwait

(2012-01 - 2014-12)

• Prepared coffee, beverages, and specialty drinks while maintaining international hospitality standards
• Delivered excellent customer service and handled guest requests efficiently in a fast-paced hotel environment

Diploma - Hotel Management & Catering Science - Periyar Polytechnic College, Tamil Nadu, India (2009-01)