Shahed Abo dohn

I'm Shahed from Syria i finished my high school and i worked as a receptionist for almost 4 years so I gained a valuable experience and different skills in communication with patients and providing excellent customer service.

Front Desk Receptionist at Sheraton Hotel (2024-01 – 2026-01)

• Welcomed and assisted guests professionally during check-in and check-out
• Managed reservations, guest requests, and customer complaints efficiently
• Handled phone calls, emails, and front desk operations
• Coordinated with housekeeping and other departments to ensure guest satisfaction
• Maintained accurate records and payment transactions
• Delivered excellent customer service in a fast-paced hospitality environment

Front Desk Receptionist at Sham Hospitality Services (2023-01 – 2024-01)

• Welcomed customers and provided professional reception support
• Assisted clients with inquiries, bookings, and customer service requests
• Managed telephone communications and administrative tasks
• Maintained organized records and front desk operations
• Delivered excellent hospitality service in a fast-paced environment
• Coordinated with team members to ensure customer satisfaction

Makeup Artist at Huda Beauty (2022-01 – 2023-01)

• Provided professional makeup services for weddings, parties, and special events
• Consulted with clients to understand preferences and skin types
• Maintained hygiene and cleanliness of tools and workspace
• Stayed updated with latest beauty trends and techniques
• Helped with client preparation and aftercare advice
• Prepared tools, products, and workspace before appointments

High school