Alia Alali

To obtain a position in which I can employ my experience, hardworking and leadership qualifications for the maximum benefit of the organization and self.

Manager assistant at Federal Youth Foundation (2015 – 2019)

• Participation in the organization of the Summer Academy event during the summer period in Dubai 2019.
• Organizing meetings for the center.
• Receiving email: Receive incoming messages to the center and print outgoing messages.
• Setting dates for interviews and director's meetings.
• Presenting suggestions and complaints submitted by visitors to the Director.
• Preparing the minutes of the meetings and coordinating between the authorities and institutions.
• Participation in some of the external workshops implemented by the Foundation.
• Participated in organizing the security and safety file.
• Member of the annual inventory team.

Department of Public Works and Services - Umm Al Quwain (2012-09 – 2014-12)

• Acting as the first point of contact for Customer queries.
• Taking complaints from callers.
• Display courtesy and strong interpersonal skills with all customer interaction.
• Printing workers' cards.
• Archiving employee documents
• Writing letters.
• Receipt of incoming from local and government departments.
• Record incoming and outgoing & Reply to incoming messages.
• Issuance of circulars and permits.
• Coordination of meetings and events for the department.

Electronic Archiving Certificate – Al-Resala Center for Education and Training (2015-02)

IC3 Certificate (2014)

International Computer Driving Licence – Emirates Computer Institute Umm Al Quwain (2013-03)

General Secondary Certificate in Literary Section – Al Salamah School for Secondary Education, Umm Al Quwain (2011-07)