Bhiebs Mandy
Restaurant Assistant Manager
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نبذة
I am working as Assistant Restaurant Manager for more than 8 years and above, In a large size company I handle staff development, trainings, ordering system, purchasing supply, inventory control and reduction of waste and staff turnover. Administered 30-45 staff members, managing daily opearions, reconcialtion of sales, bank deposit and closure of petty cash. I also prepare business reports, sending e-mails, and answering phone calls for any product services.
Being at management, I had known as a role model of example and I am easy to adopt the environment and get fast along with other people. A realiable team player and has ability to perform a task with or withiout minimal supervision with a strong administrative works and documentation at all once.
My manager gives always feedback that he appreciate my professionalism for the job.
With this experience, Im looking for an opportunity to take the next step in my career.
I am hoping to do so in an organization like yours that works to improve the environment, which is something Im passionate with.
الخبرة
Restaurant Assistant Manager Kuwait Food Company-Americana UAE September 2010 - February 2023
- Evaluated staff performance, selecting, developing, and managing employees as well as overseeing inventory and ordering processes.
- Handle phone calls regarding complaints and questions about orders or further escalations regarding services. • Manage cost, waste, stock, control staff level, and purchasing supply.
- Administrative works and documentation including employee's records and handle petty cash, sales and bank deposit.
- Reduced staff turnover by 2% in 5 months and labor costs by 1% while maintaining excellent service and profit levels.
- Demonstrate integrity, honesty and respect while interacting with guest's, staff, and manager's and above.
- Provided attentive first-hand care, comfort and safety to clients.
- Updated families regularly on client progress and treatment plan changes.
- Prioritized clients welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Managed high volume inboxes of up to 20 enquiries daily.
التعليم
December 2015 - October 2017
Swiss Business School, UAE
Master of Business Administration - MBA
June 2003 - October 2004
Western Mindanao State University, Philippines
Bachelor of Science: Elementary Education
June 1997 - April 2001
J.H Cerellis State College , Philippines
Bachelor of Science in Agriculture - Crop Science