Thebt Sirine

Dedicated and customer-focused Sales Consultant with over 10 years of experience in retail sales, cashiering, customer service, and client relationship management. Proven ability to build strong customer relationships, achieve sales targets, and deliver excellent customer experiences in fast-paced retail environments. Holds a Diploma in Enterprise Accounting with practical accounting internship experience.

Strong communication, organizational, and problem-solving skills with a passion for delivering outstanding customer service and contributing to business success.

Sales Consultant at FLA Consulting (2018-10 – 2026-05)

• Built and maintained strong client relationships.
• Identified customer needs and recommended suitable products and services.
• Achieved individual and company sales targets.
• Prepared quotations and maintained sales records.
• Followed up with clients and coordinated with internal departments.
• Handled customer inquiries and ensured excellent customer satisfaction.
• Supported business development activities.

Accounting Intern at Astree Assurances (2017-08 – 2017-08)

• Assisted with daily accounting operations.
• Organized financial documents and records.
• Performed data entry and document verification.
• Supported reporting and filing activities.
• Maintained confidentiality of financial information.

Accounting Intern at Hemodia Maghreb (2017-06 – 2017-07)

• Assisted with accounting and finance operations.
• Processed invoices and financial documentation.
• Maintained company records and filing systems.
• Supported daily accounting and administrative tasks.

Cashier at Celio (2014-09 – 2016-09)

• Processed cash and card transactions accurately.
• Delivered excellent customer service.
• Promoted store offers and assisted in achieving sales targets.
• Balanced cash drawers and prepared daily cash reports.
• Assisted with merchandising and stock replenishment.
• Maintained company cash handling procedures.

Cashier at Baguette et Baguette (2013-08 – 2014-08)

• Processed customer transactions accurately.
• Delivered excellent customer service and assisted with customer inquiries.
• Supported daily store operations, including opening and closing procedures.
• Restocked products and maintained clean, attractive merchandise displays.
• Maintained accurate cash reconciliation and followed company policies and procedures.

Brevet de Technician Professional (BTP) in Enterprise Accounting – École de Formation des Cadres (EFC) – Tunisia (2016 – 2018)