Benjamin Peters

Driven, adaptable, and results-focused professional with a diverse background in operations management, logistical coordination, customer service, and elite coaching across the UK, US, and UAE. Experienced in managing multi-departmental daily operations, tracking inventory, delivering target-orientated customer solutions, and leading teams to high performance. Combines strong interpersonal and administrative capabilities with proven leadership, talent identification, and strategic planning skills.

Branch Operations / Customer Service & Logistics at Fastenal (2026-03 – Present)

• Handle incoming customer inquiries, process point-of-sale (POS) transactions, and place custom product orders.
• Manage inventory cycle counts, stock replenishment, and industrial vending machine refills across local client sites.
• Direct warehouse duties including picking, packing, receiving freight, shipment management, and local client deliveries.

Academy Coach at Empire Football Club (2024 – 2026)

• Delivered structured coaching programs, player development, and operational team management within an elite international academy setting.

Area Manager & Head Coach at IJF Academy (2023 – 2024)

• Oversaw regional program administration, operational scheduling, and multi-site venue logistics across Abu Dhabi.
• Directed coaching teams to ensure high standards of player progression and regional participation growth.

Football Development Officer & Head Coach at PASS (2023 – 2023)

• Managed program growth, daily football operations, venue stakeholder relationships, and targeted coaching delivery.

Operations, Installation & Planning Coordinator at Effective Home Ltd (2022-01 – 2023-01)

• Coordinated cross-departmental operations to ensure efficient workflow between planning, installation, and administrative divisions.
• Maintained detailed logistical records and served as the primary contact point for client queries and retention.

Office Administrator & Fleet Operations Planner at Ryder Ltd (2019-08 – 2022-01)

• Supervised administrative staff, allocating tasks and monitoring team performance for policy compliance.
• Coordinated workshop activities, parts ordering, and completed job scheduling to optimize fleet efficiency.

Academy Head Coach (Foundation / YDP) at Scunthorpe United FC (2020 – 2023)

• Directed youth development pathways, individual player analysis, and session scheduling within a professional academy framework.

Women’s Head Coach / Men’s Coach at University of Leeds (2020-08 – 2023-03)

• Led matchday operations, recruitment, and tactical analysis, driving squad performance across university programs.

Full-Time Community Head Coach at Club Doncaster Foundation (2020-10 – 2023-03)

• Managed community initiatives including Premier League Primary Stars, Kicks, holiday courses, and participant data tracking.

Women’s First Team Manager / Academy Head Coach / Foundation Coach at Leeds United FC / Leeds United Foundation (2012-09 – 2023)

• Directed squad operations from U15 through First Team, winning back-to-back league titles and cups.
• Led high-volume recruitment processes, shortlisting over 250 trialists down to target squads.
• Coordinated school liaison, safety compliance, and community coaching initiatives.

Men’s U18 Manager / Head Coach at Gainsborough Trinity FC (2019 – 2022)

• Managed competitive fixture schedules, team tactics, and squad progression.

Installation Coordinator at Wren Kitchens (2018-05 – 2019-07)

• Managed product deliveries and installation schedules in a target-driven, fast-paced environment.
• Resolved order logistics issues through clear communication between designers, installers, and customers.

Soccer Head Coach & Team Manager at Saline Area Soccer Association (2015-05 – 2016)

• Managed travel logistics, match scheduling, and development plans for four international youth teams.

Field Promotional Specialist & Team Leader at Executional Promotions (Present)

• Led field-marketing campaigns, managed public relations, and promoted high-profile consumer brands.

A Levels in Media Studies, Photography, PE, AS Maths – John Leggott College

7 GCSEs in Maths, English Lang, English Lit, Photography, PE, RE, Dual Science – Winterton Comprehensive School