Dhanush Sravanam

Finance and banking professional with UAE experience in client onboarding, KYC/AML compliance, fraud monitoring, and retail banking products. Strengthened by certifications in AML, CAMS fundamentals, fraud prevention, investment risk, and portfolio management. Currently pursuing MBA and PGDM in Finance. Seeking opportunities in Risk Analysis, Compliance, AML/KYC, Fraud Prevention, and Investment Operations.

VAS Officer at Edenred (2025-07 – Present)

Lead customer onboarding for the C3Pay digital payment platform, managing card distribution, KYC documentation, transaction monitoring, and fraud prevention support.

• Lead customer onboarding for the C3Pay digital payment platform, improving adoption and engagement
• Manage card distribution, KYC documentation, and account activation in line with regulatory requirements
• Support corporate payroll clients with salary disbursement and digital payment solutions
• Monitor transactions and escalate suspicious activities to support fraud prevention and AML compliance

Relationship Officer at Derby Marketing LLC – Emirates NBD (2023-09 – 2025-05)

Generated new business through sales of Personal Loans, Credit Cards, and CASA products. Conducted credit eligibility assessments and ensured compliance with KYC, AML, and internal banking policies.

• Generated new business through sales of Personal Loans, Credit Cards, and CASA products
• Achieved monthly sales targets through client acquisition and relationship management
• Conducted credit eligibility assessments using income verification and AECB reports
• Ensured compliance with KYC, AML, and internal banking policies during onboarding
• Maintained CRM records and prepared MIS reports for performance tracking

Customer Care Executive at Radiant E-Serve Pvt Ltd (2023-04 – 2023-09)

Provided customer support for financial service clients, resolving inquiries and service requests with accuracy and efficiency.

• Provided customer support for financial service clients, resolving inquiries and service requests
• Handled account updates, payment issues, and customer escalations with accuracy
• Maintained strong customer satisfaction through efficient issue resolution

MBA in Finance – Dr. MGR Educational & Research Institute (2024-01 – 2026-12)

PGDM in Finance – Loyola Institute of Business Administration

BBA in Financial Planning – Dr. MGR Educational & Research Institute (2020-01 – 2023-12)