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Duaa Monim

Duaa Monim

Call Center Agent

كفاءة
Dubai, دبيعضو منذ ٥ سبتمبر ٢٠٢٤
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نبذة

I’m highly motivated and determined with a strong capacity for problem-solving. I am well qualified to help achieve project targets in an effective and timely manner.

الخبرة

Professional Experience

Operation Management

First Flight Couriers, Al Ain, UAE

12/2018 - 10/2019

  • Managed shipment data and customs paperwork.
  • Supervised loading and delivery of shipments.
  • Handled customer service and general administrative tasks.
  • Achieved sales of 11,000 during Al Ain Book Fair.
Sales Exhibitor

Sharjah International Book Fair, UAE

11/2019 - 12/2019

  • Welcomed customers, managed sales, and maintained inventory.
Toy Sales

Al Raha Mall, UAE

12/2020 - 03/2022

  • Promoted and sold toys, processed orders, and managed invoices.
Sales Exhibitor

Dubai International Heritage Exhibition and Conference, UAE

11/2022

  • Managed customer interactions and organized displays.
Sales

Various Book Fairs (Sharjah, Al Ain), UAE

11/2022 - 01/2023

  • Engaged with customers, tracked sales, and managed inventory.
Customer Service

Weekend Market, Mirdif Hills Avenue, UAE

03/2023

  • Provided product information, tracked sales, and assisted customers.
Sales Exhibitor

Ramadan District Jumeirah Emirates Towers Exhibition, UAE

03/2023 - 05/2023

  • Demonstrated products, arranged displays, and maintained neat work areas.
Event Support

Studio Plus Wedding Photography/Videography, UAE

03/2023 - 05/2023

  • Assisted with event operations, managed bookings, and resolved customer issues.
Call Center Agent

New Age Clinic, UAE

06/2023 - Present

التعليم

High School Diploma

Al Hamdanya Grand Private School, UAE (2018)

التقييمات

ذات صلة