Ekpo Achancho

Languages: English and French.

PERSONAL SUMMARY A team player with excellent bilingual communication skills in English and French & a Holder of B. Sc in Biochemistry from the university of Buea Nov. 2004. Over 15 years experiences in the paints and chemicals industry and have held several positions from Qc chemist & Color lab technician 11yrs, Customers services, Sales & technical services representative 4yrs

Having a 11yrs experience with PPG Industry as QC Lab chemist has giving me expertise knowledge in the following coating categories; Wood coatings (UV coating, PU & NC Paints),

Marine protective coatings, Epoxy & floor coatings Decorative paints, Acrylic & Alkyd paints

Have over 4yrs and 3months UAE experience with high international skills and good knowledge in the middle east market. Gone on several business trip to most of the middle east countries Bahrain, Kuwait, Oman, and Saudi Arabia for coatings inspection, products trials showcasing the benefits of our products to those of competitors and equally giving training. Presently working with AkzoNobel paints Dubai as technical service representativewood coating for middle east and Africa.

I am a holder of UAE driving license.

CAREER HISTORY (COMPETENCE).

➢ 22/09/2021 till present: Technical service Representative-Wood coating AkzoNobel

➢ Conduct product test, valuation, Benchmarking and participating in new product launches

➢ Deliver specific professional training to technical field force and key existing and potential customers on the use and application of the company products, equipment’s, and documentation onsite and within the training center

➢ Advice the upper management on training types, recruit participants for relevant technical courses and gains commitment for customer attendance

➢ Provides expert knowledge to the technical and sales department in handling complex technical issues and in educating customers on the solutions

➢ Problem solving using Root Cause Analysis tools for nonconforming materials

➢ Manages and provide expert knowledge in complaint handling regarding products, their performance, and applications

➢ Maintain at all times, a good and updated knowledge of the market including competitors' activities, key projects, important contractors, consultants etc.

➢ Give recommendation of paint systems based on the project information gathered.

➢ Giving guide & support on paints usage.

➢ Informs the technical and sales team on information gathered regarding changes in legislation and product changes

➢ Coordinate with TSD personnel in case of request for a demonstration or site sample

➢ Travels to Europe for meetings or workshop and trainings

➢ Proactively informs customers about the opportunities for development

➢ Order the assigned technical company equipment and advice what should be available to the technical field force and maintains in a safe and proper manner the

➢ Projects & UV line trials. Updating TDS

➢ Complies with HSE equipment’s. Participate in QHSE & 6S internal audit related to ISO.

➢ Mastery of SAP-BEAS, PACT REVENU for records and invoicing

➢ 29 August 2020 -August 2021, stall & Market technical sales person with Mas paints & chemical factory Sharjah.

➢ Identifies business opportunities, prospects and evaluating their position in the industry,

researching and analyzing sales options. Sells products by establishing contact &

developing relationships.

➢ Call on existing & new potential customers and contractors to establish good contact and generate sales.

➢ Maintain outstanding customer service, making possible sales and merchandize products. Attending to walk-in customers, giving them guide and support on paints usage.

➢ Giving color and paint product selection and advice, offering color matching expertise,

ensuring the paint department is performing as per the expectations, executing daily operations, assisting in training, maintaining store cleanliness and standards.

➢ Eight July 2018 to August 2020: Color mixer and customers service technical assistant with Benjamin Moore paints and CO (SAS Express building)

➢ Do color mixing. Operate the color mixing machine. Control of color by means of spectrophotometer, scanner, do color matching with respect to customers demand,

mixed and match pantone colors & creation & formulation of new colors.

➢ CMYK and RGB workflows (RGB to CMYK conversions)

➢ Strong accomplished experience in color asset management

➢ New colors formulation leading to increase efficiency of 50%

➢ Ability to visually inspect material and distinguish all colors and color ranges and performed color correction

➢ Identified concerns and opportunities to drive continuous improvement and made recommendations.

➢ Inventory of base colors. Ensured timely and complete supply of products to customers

➢ Sixteen April 2007 to 30/04/2018 : PPG INDUSTRY Cameroon as Qc chemist.

➢ Control of finish products and raw materials according to the control plan established to meet the technical specification of the products.

➢ Some of the tests carry out by our quality control laboratory are; Viscosity by means of

Brook-field, Krebs units, Ford cup. Specific gravity, PH, Fineness of grind, Opacity (hiding power), Gloss, drying time, Wet film thickness, Dry film thickness, Scratch test, Wet scrub test, Ultraviolet resistance test, Effect of heat, Full off test, Binding test, Refractive index,

Color, Solid content, conductivity test, degree of contamination of critical equipments.

➢ Operate laboratory equipments. Interprets test results with regard to product or customer specification and informing manager concerning non-conforming materials.

➢ Correction of gap to meet the technical specifications.

➢ Validation of controls according to standard value.

➢ Establishment of material certificates for finished products before being supply.

➢ Systematic control (calibration) of laboratory equipments ECME (Equipment Control

Measurement & Test.

➢ Initiated improvement to existing processes and equipment by replacing mechanical with automatic digital ones, which leads to more accurate results between operators and reduce time for calculation.

➢ Assist in identification of improvement opportunities for Workgroup and QC Management of all computer files of the Laboratory and editor of all computer and statistical report.

➢ Treat customers return and expired products in case of non-respect of FIFO

➢ Supervise production ensuring that, procedures are respected by the operator with respect to the formulation.

➢ Prepared experimental formulas for testing and evaluation per marketing requirements.

➢ Operate and maintained R&D lab for manufacture of new products on small scale.

➢ Worked with production to develop procedures in full-size tank.

➢ Retains, drawdowns of all QC work for future storage.

➢ Integrate new Product formulation into production

ACHIEVEMENTS/PROJECTS

➢ Numerous projects and products trials at customers site both in UAE and abroad and getting approvals which increases sales.

➢ Introducing UV coating to costumers and training them in running the UV line thus generating sales

➢ Formulation of custom colors for hotels in UAE Like Shangrila, Oberoi, VOCCO etc thus

Increased in sales

➢ Formulation of antifungal cost saving exterior paints within PH range suitable for tropical

Africa leading to increase profit making

➢ Awards - 2016 QHSE and 5s challenged best practice method award

➢ ASSOCIATED SKILLS AND TRAINIG

➢ November 2013: Professional training on Zone ATEX (ZONE Atmosphere EXPLOSIVE).

➢ September 2012: Training on risk hazards and prevention upon manipulation of chemical products and knowledge of handling PPE (personal protective equipment).

➢ July 2010: Training on risks prevention related to physical activity (steps taking and posture at work or when performing a physical activity).

➢ May 2010: Professional training in Fire Safety Level 1 by CAMI SICLI

➢ December 2009: Training on 5S a Japanese method for the good organization of work

2004: B Sc in Biochemistry

University of Buea