Ibtihal Abdallah

Motivated team player experienced in providing exceptional customer service, proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints, looking to advance my experience by growing with your respectable firm.

• Obtains client information by answering telephone calls inbound and outbound
• Informs clients by explaining procedures; answering questions;

providing information.

• Act as a liaison, provide product/services information
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions;

participating in educational opportunities

• Creating requests for customer inquiries and send it to the concerned team
• Assisted the management with job related reports
• Maintained the quality procedures

I was a dental student back in sudan Neelain university I was in my fourth year until the war started now I’m currently seeking employment