Imran Sharif

Detail-oriented Operations & Client Support Executive with hands-on experience in process handling, client coordination, and data management. Skilled in managing client queries, preparing daily trackers, and delivering accurate MIS reports using MS Excel and Google Workspace. Holds an MBA in Human Resource Management and leverages strong cross-functional communication to optimize daily workflows, administrative efficiency, and customer satisfaction.

Seeking roles in Operations, Administration, Client Coordination, Customer Support, or HR Support.

Operations Executive - Fiducia Score Private Limited

(2024-05 - 2025-12)

• Managed operational coordination for 10+ clients, handling requirements, follow-ups, and day-to-day client communication, including 20+ client calls daily for query resolution and support.
• Maintained and updated 10+ client trackers, ensuring accurate data management and timely tracking of operational activities.
• Prepared and shared 15–20 daily reports with clients while maintaining approximately 90% reporting accuracy and timely delivery.
• Prepared and shared 10+ consolidated trackers weekly with clients, while coordinating with internal teams to ensure timely completion of requirements and operational activities.

Operations - Stats Perform

(2023-04 - 2024-04)

• Supported day-to-day activities within the Operations Department.
• Handled operational data and maintained accuracy in assigned tasks.
• Followed defined processes and completed assigned work within deadlines.
• Supported the team in maintaining consistent operational workflow.

Master of Business Administration - Human Resource Management - University of Madras (2024 - 2026)

Bachelor of Commerce - Corporate Secretaryship - University of Madras (Thiruthangal Nadar College) (2021 - 2024)