Imran Yousaf
Senior Analyst NOC Operation
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نبذة
NOC Operation lead bringing 14 years of experience in IT Infrastructure Management, IT Infrastructure Monitoring, escalation, support, Data Center Support, NOC Operation, Command Center Operation, , Network Monitoring, and systems administration. Adept in delivering technical support, managing network operations, and maintaining enterprise-wide area networks across multi-platforms and high availability of resources. Able to leverage performance analysis experience to build higher quality network designs.
Strong focus on operational excellence whilst effectively managing customer experience and relationship utilising structured ITIL methodologies, SLA, OLA, handling P1, P2
الخبرة
NOC Operation lead bringing 14 years of experience in IT Infrastructure Management, IT Infrastructure Monitoring, escalation, support, Data Center Support, NOC Operation, Command Center Operation, , Network Monitoring, and systems administration. Adept in delivering technical support, managing network operations, and maintaining enterprise-wide area networks across multi-platforms and high availability of resources. Able to leverage performance analysis experience to build higher quality network designs.
Strong focus on operational excellence whilst effectively managing customer experience and relationship utilising structured ITIL methodologies, SLA, OLA, handling P1, P2
التعليم
Master in Computer Science (MS Computer Science)
