Léa Bou Khalil

Market risk analyst, Blom Bank sal, Lebanon Nov 2020 - Jun 2023

Reviewed and analyzed the daily workbook of BLOM Bank and Blominvest's trading and investment.
Monitored the trading limits on the fixed income portfolio of BLOM Bank and Blominvest as well as the bank's GDR position on a daily basis.
Uploaded necessary data fields, executed validation, and conducted associated reconciliations within the Asset and Liability Management system for BLOM Bank Lebanon, Cyprus, and Blominvest.
Generated the liquidity coverage ratio report and engaged in discussions with the senior analyst regarding the outcomes.
Generated Fund Transfer Pricing and Net Stable Funding Ratio reports quarterly.
Performed monthly preparation of medium and long-term loan amortization and the committed undrawn reports and investigate all changes.
Organized reports pertaining to the Risk Board and Assets and Liabilities committees following comprehensive investigations into any alterations.

Customer service representative, Blom Bank sal, Lebanon Jul 2014 - Nov 2020

Provided exceptional customer service by addressing inquiries, concerns, and complaints, and offering practical solutions that ensured client satisfaction.
Educated the clients on the array of bank services, guiding them through the process of accessing each facility effectively.
Assisted the clients with required documentation for service applications, including account openings and loan processing, streamlining the process.
Regularly validated customer contact details and meticulously updated KYC, FATCA, GATCA, and CRS forms to reflect changes accurately.
Actively promoted bank products, aiding clients in making well-informed choices that align with their individual financial needs.

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