Léa Bonnet
Detail-oriented admin professional with strong client service experience - Dubai-based - Actively seeking new opportunities
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نبذة
I’m originally from France and recently relocated to Dubai after spending the past three years in Canada working in the finance sector.
Detail-oriented bilingual professional with experience in legal, estate, and financial administration. Skilled in handling complex documentation, resolving client inquiries, and working in regulated environments.
I’m someone who is adaptable, curious, and open to new opportunities. I enjoy roles where I can combine structure with human interaction. Outside of work, I’m passionate about art and creative projects, which helps me bring a fresh perspective and creativity into what I do.
الخبرة
Bilingual Administrator – Legal and Estate Department at TSX (Transfer agent) (2025-02 – 2025-10)
Bilingual administrator handling legal and estate matters
- Managed client and estate inquiries in French and English, providing guidance on share transfers, lost certificates, and dividend or interest payments via email.
- Reviewed and verified legal and estate documentation (probate, wills, affidavits, corporate forms) prior to submission to the corresponding processing teams.
- Conducted in-depth research across current and historical records to resolve non-routine cases and ensure regulatory and procedural compliance.
- Processed cheque replacements, stop payments, and EFT corrections; coordinated with the Tax Group for accurate issuance of tax forms and dividend accruals.
- Translated legal and estate documentation from French to English for internal use.
Bilingual Client Service representative at AGF Investments (2023-10 – 2025-01)
Bilingual client service representative managing client and estate inquiries
- Lead phone-based inquiries, serving as the key contact for advisors and investors.
- Clarify account, transactional, procedural, and product-related issues with valuable insights and effective solutions.
- Ensure strict adherence to established Service Level Standards for a smooth customer experience.
- Collaborate with various organizational departments to tackle challenges and enhance overall efficiency.
Administrative assistant at City Police Les Belleville (2023-01 – 2023-04)
Administrative assistant at city police department
- Drafted various documents and decrees, actively monitored administrative issues and procedures.
- Managed phone reception and email correspondence with efficiency.
- Fostered ongoing correspondence with the police team, demonstrated strong collaboration skills and clear, concise communication.
التعليم
BA in International Relations – University of Geneva (2019-09 – 2023-06)
