Ahmed Bahaa
15+ Years of Experience | Luxury Watches & Premium Retail
كفاءة
Abu Dhabi200 AED/ساعةعضو منذ ١٣ مارس ٢٠٢٦
customer servicesalessales executivecustomer service representativeSales & Customer Experience High-Value Retail Sales • Luxury Customer Experience • Consultative Selling • Upselling & Cross‑selling • Client Relationship Management Operations & Store Excellence Inventory Control • Visual Merchandising • Store Presentation Standards • Operational Excellence • Brand Compliance Team & Digital Capabilities Team Coaching • Performance Support • CRM Systems • Digital Communication Tools (incl. WhatsApp Business)
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customer servicesalessales executivecustomer service representativeSales & Customer Experience High-Value Retail Sales • Luxury Customer Experience • Consultative Selling • Upselling & Cross‑selling • Client Relationship Management Operations & Store Excellence Inventory Control • Visual Merchandising • Store Presentation Standards • Operational Excellence • Brand Compliance Team & Digital Capabilities Team Coaching • Performance Support • CRM Systems • Digital Communication Tools (incl. WhatsApp Business)
نبذة
- Accomplished showroom manager with over 15 years of experience in premium retail, delivering outstanding results and leading teams at the Rolex Boutique in Al Ain Mall. Proven expertise in optimizing operations, enhancing customer experiences, surpassing sales targets, developing teams, managing client relationships, visual merchandising, and maintaining brand standards. Recognized for operational discipline and strategic problem-solving that drives growth in competitive environments
الخبرة
- Showroom Manager – Rolex Boutique, Al Ain Mall
Oversaw all boutique operations and sales performance, ensuring exceptional service to high-net-worth clients.
Crafted personalized customer experiences utilizing Rolex expertise and digital communication tools.
Enhanced inventory controls and improved product presentation to align with Rolex global standards.
Increased annual sales from AED 1 million to over AED 2.5 million, consistently achieving monthly targets for four consecutive years.
Trained and mentored team members who subsequently advanced into leadership roles across multiple branches.
التعليم
- Bachelor of Commerce (Accounting) – Mansoura University, Egypt – 2007
- In-house Rolex Training – Mohammed Rasool Khoory & Sons
- Diamond Basics & Client Presentation
- Sales Excellence & Team Management (Self-Study & Practical Application)
- Ongoing participation in retail development workshops
المهارات
15+ Years of ExperienceLuxury Watches & Premium Retail
