Corporate Communication Manager at Saudi German Hospital Dubai (2024-01 – Present)
- Established and led the Patient Happiness Department, developing communication frameworks that improved collaboration between clinical, operational, and patient-facing teams.
- Built strategic partnerships with government entities, healthcare organizations, and national institutions, strengthening corporate reputation, community engagement, and institutional visibility.
- Directed corporate communications, marketing initiatives, and reputation management programs, increasing patient engagement, particularly among Emirati patients, through localized communication strategies and targeted outreach.
- Led high-profile events, executive engagements, and stakeholder relations involving senior leadership, government ministries, healthcare leaders, and strategic partners.
- Drove organizational improvement initiatives by revitalizing underperforming departments, enhancing patient experience systems, supporting Emiratization efforts, and developing medical tourism programs.
- Managed strategic agreements and cross-functional initiatives while introducing innovative programs to improve operational performance and organizational growth.
Cyber Security Analyst at Saudi German Hospital Dubai (2023-01 – 2024-12)
- Led digital transformation initiatives in healthcare by integrating AI with medical devices and enhancing hospital data analytics and cybersecurity operations.
- Conducted ethical hacking assessments to identify vulnerabilities in hospital systems and provided security recommendations to senior management.
- Managed relationships with third-party vendors to develop, improve, and secure hospital applications and databases.
- Established and maintained strategic partnerships with government and private organizations, universities, and healthcare institutions to support innovation, research, recruitment, and training initiatives.
- Collaborated with hospital leadership on physician recruitment and developed training and inclusion programs through partnerships with educational institutions and organizations supporting People of Determination.
Public Relationship Manager at Alfarida Investment (2020-01 – 2022-12)
Marketing Manager at Shaikh Hamed Al Hamed Private Office – Alfarida Investment (2018-01 – 2020-12)
- Led the development and execution of digital marketing strategies to strengthen brand positioning and drive business growth.
- Oversaw integrated marketing campaigns across digital channels, content platforms, and social media.
- Leveraged market intelligence and performance analytics to optimize marketing effectiveness and identify growth opportunities.
- Managed partnerships with external agencies and vendors to deliver high-impact marketing initiatives.
IT Assistance Manager at Shaikh Hamed Al Hamed private Office - Alfarida Investment – Abu Dhabi (2010-01 – 2017-12)
Public Relationship Officer at Alfarida Investment (2008-01 – 2010-12)
- Led corporate relations and cross-functional initiatives to improve operational performance and organizational effectiveness.
- Strengthened corporate reputation and stakeholder engagement through strategic communication and brand initiatives.
- Provided executive reporting, strategic recommendations, and performance improvement solutions to senior leadership.
- Represented the organization as an official spokesperson, managing external relations and corporate communications.
