Mohammed Herzallah

Results-driven B2B Sales Executive with 1.5+ years of experience in the UAE luxury and jewellery market. Proven ability to manage full sales cycles end-to-end — from prospecting and needs analysis through negotiation, deal closure, and post-sale follow-up. Bilingual (Arabic/English), with strong client relationship management skills and a track record of building long-term corporate partnerships. Tech-savvy with hands-on knowledge of AI-powered sales tools and business analytics platforms.

B2B Sales Executive at Bafleh Jewellery (2024-01 – Present)

Luxury & fine jewellery B2B sales

• Managed the complete B2B sales cycle for corporate and wholesale clients — from initial engagement (in-person and online) through negotiation, deal closure, and order confirmation.
• Consistently met or exceeded monthly sales targets by identifying client requirements and proactively presenting new product offerings aligned with their needs.
• Led pricing discussions, handled objections, and negotiated commercial terms to secure profitable, long-term agreements.
• Coordinated order processing, payment scheduling, delivery logistics, and post-sale follow-up to ensure on-time fulfilment and high customer satisfaction.
• Built and maintained a portfolio of repeat corporate clients, contributing to sustained revenue growth and strong client retention.

Sales Executive at Nijma Home – Furniture Store (2023-01 – 2023-11)

Retail & B2C sales

• Guided customers through the full purchase journey — product selection, pricing, checkout, and after-sales support — driving consistent monthly sales performance.
• Collaborated with the sales team to resolve service issues and improve customer experience, supporting a measurable increase in satisfaction scores.
• Contributed to store sales targets through consultative product recommendations based on individual customer needs.
• Assisted in rolling out updated customer service protocols that improved operational efficiency across the sales floor.

Bachelor in Mechatronics Engineering – Al-Azhar University, Palestine (2016 – 2021)