Rawal Singh

Results-oriented Operations Manager and Accountant with over 6 years of experience in hospitality management, financial administration, and customer service across the UAE and India. Proven track record of managing restaurant lifecycles—from staff supervision and event planning to inventory control and supplier negotiations. Adept at balancing front-of-house quality standards with back-of-house cost control and accounting accuracy.

Restaurant Manager at Tandoori Flames Restaurant & Cafe (2024-01 – Present)

• Direct daily operations for dine-in, delivery, and catering divisions, ensuring strict adherence to health and safety standards.
• Manage staff payroll, monitor daily cash flow, and oversee supplier payments to maintain healthy profit margins.
• Lead and train the service and kitchen teams to ensure consistent food quality and superior guest satisfaction.
• Negotiate with suppliers for raw materials and oversee stock levels to minimize food waste and reduce costs.
• Coordinate buffet nights, private bookings, and marketing strategies to drive revenue.

Information Clerk & Administrator at Vinayak Express Design & Artwork Services Co. (2023-01 – 2024-12)

• Managed client records, billing, and administrative reports with high accuracy.
• Processed invoices and maintained precise data entry logs for internal coordination.
• Assisted management with documentation and streamlined inter-departmental communication.

Outlet Manager at Chai Ki Chuski (2020-01 – 2023-12)

• Oversaw end-to-end outlet operations, managing staff rosters and ensuring smooth service delivery.
• Maintained daily account ledgers, tracked cash flow, and reconciled stock records.
• Resolved customer complaints efficiently, ensuring high retention rates and positive feedback.

Receptionist & Cashier at The JS Regency Hotel (2018-01 – 2020-12)

• Managed front desk operations, guest check-in/check-out procedures, and room reservations.
• Processed cash and card payments via POS systems and assisted the accounts team with daily revenue reports.

Bachelor of Commerce in B.Com – Jai Narain Vyas University (JNVU) (2015-01 – 2018-12)