Bijeesh Vijayan

Professional with over +8 years of UAE experienced Hospitality / Customer Service Professional with valid UAE driving license. Adept in enhancing client satisfaction and retention, implementing cost reduction strategies in hospitality division, training employees there by improving Internal customer satisfaction and reducing employee turnover and customer complaints thereby contributing to bottom line profitability of the organisations worked with. Well versed in integrated QMS (Quality management system), POS systems (Micros, Foodies) Dynamic Outlet Manager focused of promoting customer satisfaction through exceptional service, comprehensive knowledge of relevant health & safety rules and regulations, committed to excellence in service.

• PRE-OPENING OUTLET MANAGER Oct 2022 – Apr 2023 

• FOOD AND BEVERAGE SUPERVISOR Apr 2021 - Aug 2022

• FOOD AND BEVERAGE CAPTAIN Mar 2017 - Apr 2021

2018  MBA Marketing management

Bharathiyar University, Coimbatore, India

2011 Bachelor of Hotel Management and Catering Technology IIMS, Kochi