Salim Nassir

Results-driven and highly adaptable Retail and Inventory Professional with over 6 years of experience across high-profile cultural landmarks and dynamic business environments. Proven track record in optimizing retail sales strategies, managing inventory control systems, and leading high-performing teams to deliver exceptional customer service. Exceptionally skilled in financial transactions, point-of-sale (POS) systems, and digital marketing.

Demonstrates a strong balance of analytical problem-solving and excellent interpersonal communication

Guest Services/Retail Executive at Museum of the Future (2023-01 – 2026-12)

• Develop and execute strategic retail sales initiatives to effectively attract, engage, and retain international visitors.
• Maintain a premium standard of customer service, ensuring high levels of visitor satisfaction and brand loyalty.
• Recruit, train, mentor, and supervise on-the-floor retail staff to optimize operational efficiency and service delivery.
• Securely process cash, credit, debit, and digital payments using advanced Point of Sale (POS) systems; manage transaction records, apply authorized discounts, and issue accurate receipts and refunds.
• Welcoming guest's warmly and assessing their needs through active listening and providing recommendations.

Inventory Clerk at Museum of the Future (2022-01 – 2023-12)

• Managed and updated precise digital inventory records tracking stock intake and distribution.
• Inspected incoming shipments for quality and accuracy against purchase orders, identifying and reporting discrepancies, damaged items, or expired goods to management.
• Spearheaded regular physical stock counts and comprehensive inventory audits to minimize variance and loss.
• Coordinated seamlessly with suppliers, warehouse logistics teams, and floor management to maintain optimal stock levels.

Marketing and Sales Associate at Easy Sips (2019-01 – 2021-12)

• Analyzed retail sales data and market trends to identify new commercial opportunities and drive business growth.
• Managed corporate social media channels, designing impactful digital content to enhance online brand presence and customer engagement.
• Conducted competitive analysis and market research to understand consumer behavior and position brand offerings effectively.
• Executed target-driven sales campaigns that increased local brand awareness and commercial reputation.

Certificate in Secondary A-Level Education – Kenya

Certificate in Primary O-Level Education – Kenya

Certificate in Life Skills Training – Kenya

Diploma in Graphics and Web design – Kenya