Shah Nur

A results‑driven operations professional with 20 + years of progressive experience in UK e‑commerce, spanning entry‑level order‑picking and packing through to Operations Manager. In 2023, I took a health‑focused break, during which I completed a physically demanding role as a Ramp Agent with Jet2 Airways, regaining fitness and overcoming chronic back issues.

From 2024 to present, I have been serving as a Steward at Loughborough Schools Foundation, a private school, where I applied my operational expertise in a new environment.

Recently relocated to the United Arab Emirates with my family, following a job opportunity for my wife. I hold property investments in the UK for financial security and am eager to transition back into the IT operations / e‑commerce sector in the UAE. Open to roles that may require occasional hands‑on activity.

Key Strengths

•⁠ ⁠Proven track record moving from front‑line tasks to managing end‑to‑end operations

•⁠ ⁠Strong health‑management discipline and ability to thrive in physically demanding environments

•⁠ ⁠Cross‑industry adaptability (e‑commerce → aviation → education)

•⁠ ⁠Strategic planning, process optimisation, and team leadership

Available for immediate engagement in the UAE.

"With over 20 years of experience in e-commerce operations, I possess a strong foundation in communication, attention to detail, and accuracy. My IT skills are comprehensive, with proficiency in Adobe Photoshop, Microsoft Excel, Word, and other Office packages. I am skilled in graphic design, digital marketing, and creating visually appealing banners and advertisements.

Additionally, I have expertise in Magento, WordPress, website management, integration, and SEO, as well as experience managing multiple marketplaces, proofreading, and inventory updates. I am also knowledgeable in building management, health and safety, COSHH, RIDDOR, and risk assessment. I am a proactive and dedicated professional, always willing to learn and take on new challenges."

"I have completed online certifications in Work from Home Customer Services Level 1 (ETC, 2020) and Customer Services Level 2 (RQF), demonstrating my commitment to enhancing customer service skills and productivity in e-commerce. I also pursued a Combined Honours degree in Graphics and Digital Design at the University of Greenwich (2 years completed), building on a strong foundation in art and design from my BTEC National Diploma in Art & Design (Level 3, Merit with Distinction) at Tower Hamlets College. My secondary education includes GCSEs from St.

Pauls Way

School, London. (5x A-C including English and Maths)"