Sureka Sandamali

Hardworking and friendly hospitality professional with experience as a barista and waitress. Skilled in customer service, beverage preparation, and delivering fast, efficient service in busy environments while maintaining high customer satisfaction.

Waitress - Nando's In Restaurant - Abu Dhabi

(2026-01)

• Delivered excellent customer service in a fast-paced restaurant environment
• Took customer orders, processed payments, and ensured accurate billing
• Served food and beverages efficiently while maintaining service quality
• Assisted with food preparation, packaging, and daily operations
• Maintained cleanliness, hygiene, and food safety standards at all times
• Supported teamwork, drive-thru operations, and smooth restaurant service
• Handled customer inquiries and resolved complaints professionally
• Worked efficiently under pressure while ensuring customer satisfaction

Barista - McDonald's - Abu Dhabi, UAE

(2022-10 - 2025-10)

• Promoted from Crew Member to Barista based on performance and customer service skills
• Prepared high-quality coffee, espresso, and specialty beverages according to company standards
• Operated and maintained coffee machines, grinders, and beverage equipment
• Delivered friendly, fast, and professional customer service in a busy environment
• Handled cashier operations, billing, and accurate cash transactions
• Maintained cleanliness, hygiene, and food safety standards at all times
• Monitored stock levels and organized beverage station efficiently
• Assisted in training new staff on beverage preparation and service standards

Customer Service Assistant - Keells – Jaykay Marketing Services (Pvt) Ltd

(2012-09 - 2015-04)

• Assisted customers with inquiries and service support
• Handled cashier duties and billing operations
• Maintained customer satisfaction and professionalism
• Supported daily store operations and teamwork

G.C.E. Advanced Level Examination - Department of Education Sri Lanka

G.C.E. Ordinary Level Examination - Department of Education Sri Lanka