Daniela Alvarez

Release Manager and Scrum Master with over 5 years of experience leading software project delivery, coordinating cross-functional teams, and optimizing Release Management processes. Skilled in Agile methodologies (Scrum and SAFe), release planning, stakeholder management, risk mitigation, and quality assurance, collaborating with Development, QA, Product, and Operations teams in international environments.

Release Manager at Truelogic Software (2024-04 – Present)

• Coordinated the planning and execution of software releases across multiple concurrent projects, ensuring timely delivery and minimizing operational risks in production.
• Designed and maintained release calendars and deployment schedules, aligning Development, QA, and Operations teams toward shared delivery goals.
• Led the optimization of Release Management processes, establishing documentation standards and governance practices that improved deployment predictability.
• Proactively identified blockers and risks, implementing mitigation strategies that reduced the impact of production incidents.
• Served as the central coordination point between technical and business stakeholders, facilitating communication and alignment throughout each release cycle.

Scrum Master at JBKnowledge (2023-01 – 2024-04)

• Led the adoption of Scrum best practices in internationally distributed Agile teams, fostering a culture of continuous improvement and self-organization.
• Facilitated Scrum ceremonies (Sprint Planning, Daily Stand-ups, Backlog Refinement, and Sprint Retrospectives), optimizing delivery cadence and team collaboration.
• Collaborated with Product Managers and Business Analysts to prioritize and maintain product backlogs aligned with business objectives.
• Removed impediments affecting team productivity, reducing friction in the delivery process and increasing sprint velocity.
• Promoted effective communication and engagement across multicultural, distributed teams operating under Scrum and SAFe frameworks.

QA Specialist at JBKnowledge (2021-07 – 2024-04)

• Designed and executed functional, regression, and smoke test cases, ensuring software quality prior to each release.
• Analyzed business requirements and defined acceptance criteria in collaboration with Product and Development teams, reducing delivery ambiguities.
• Identified, documented, and tracked software defects using Jira and Azure DevOps, ensuring full traceability throughout the bug lifecycle.
• Performed API testing with Postman to validate backend integrations and service behavior in staging and production environments.

QA Specialist at OPAME INC (2020-01 – 2021-07)

• Developed and executed functional test cases based on technical and business documentation, ensuring coverage of critical system flows.
• Reported and documented software defects following structured quality processes, facilitating timely resolution by development teams.
• Validated third-party fixes and collaborated with cross-functional teams to ensure product stability across each delivery cycle.
• Performed API validation using Postman as part of integration testing activities, verifying the correct behavior of system integrations.

Bachelor's Degree in Educational Sciences – Universidad Católica Andrés Bello (UCAB)