Guadalupe Usandivaras

Business Operations and Project Coordination professional with 13+ years of experience across banking, consulting, renewable energy, and U.S.-based companies. Experienced in executive support, project coordination, cross-functional collaboration, process improvement, and operational workflows. Organized, proactive, and detail-oriented, with a strong ability to manage priorities, deadlines, documentation, and multiple stakeholders in remote and international environments.

Clean Energy Paperwork & Commissioning Package Specialist at Fusion Solar Energy (2024-09 – Present)

• Manage and monitor state incentive program applications for multiple renewable energy projects, ensuring accurate and timely submissions and compliance with program and utility requirements.
• Coordinate project documentation from submission through completion, tracking application status, deadlines, requirements, and pending items across multiple projects.
• Monitor program portals and communications, addressing deficiencies, requests, and documentation issues to keep applications and projects moving forward.
• Collaborate with engineering, operations, utilities, technicians, and customers to resolve documentation and project-related issues.
• Improve administrative workflows through AI-assisted documentation processes, reducing manual work and increasing operational efficiency.

Virtual Assistant at Milemarker (2023-09 – 2024-08)

• Provided administrative and executive support, including calendar management, scheduling, email correspondence, and document preparation.
• Coordinated projects using ClickUp, tracking tasks, deadlines, and progress to support timely completion.
• Managed databases, spreadsheets, digital files, and business records, ensuring accuracy and organized information retrieval.
• Supported bookkeeping activities using QuickBooks, including expense, invoice, receipt, and financial record organization.
• Collaborated with remote team members through Slack and Google Workspace to communicate priorities, follow up on tasks, and support daily operations.

Project Control Services at Accenture (2021-08 – 2023-08)

• Coordinated end-to-end onboarding and offboarding processes supporting Google operations within a globally distributed environment.
• Maintained employee and project records, ensuring data accuracy, confidentiality, and compliance with established processes.
• Produced operational dashboards and reports to track project KPIs and provide visibility into project status and performance.
• Collaborated with cross-functional teams and stakeholders to coordinate operational requirements and support timely project delivery.

Executive Assistant at Macro Bank (2012-07 – 2021-07)

• Managed executive calendars and scheduling for senior leadership.
• Prepared executive reports, presentations, and business correspondence.
• Coordinated meetings with internal departments and external stakeholders.
• Monitored budgets, invoices, expense reports, and administrative documentation.
• Organized corporate events and executive travel.
• Managed confidential banking documentation under strict regulatory standards.
• Improved administrative workflows and document management processes.

Administrative Internship at Inter-American Development Bank (2009-01 – 2009-03)

• Collaborated in the Youth and Community Development program, ensuring efficient operations to achieve program goals.

Master in Human Resources Management & Talent Management + Master in Business AI – ENEB – Escuela de Negocios Europea de Barcelona (2026-03 – 2026-08)

Postgraduate Program in Project Management – Universidad Tecnológica Nacional (2026-01 – 2026-05)

Bachelor in Business Administration – Universidad Tecnológica Nacional (2023-03 – 2025-08)

University Technical in Administration – Universidad Tecnológica Nacional (2019-08 – 2021-12)