Matias Saitam

With 10+ years of experience in sales, customer support, and operations, I’ve handled 70–100+ daily interactions across chat, email, and calls.

I specialize in lead conversion, appointment setting, CRM management, and customer retention.

I focus on results: improving response times, increasing conversions, and delivering strong customer experiences.

Open to remote opportunities in Chat Sales, Customer Support, and Sales.

• Managed 100+ customer tickets and chat interactions daily.

• Provided personalized customer support through online chat and social media platforms.

• Used sales and upselling techniques to increase engagement and conversions.

• Maintained strong response times and multitasking performance in a fast-paced environment.

• Built long-term customer relationships through effective communication and problem-solving.

• Worked independently while meeting daily KPIs and performance goals.