Melisa Aragon
Business Analyst | Aspiring Product Manager | Customer Experience | Process Improvement | Data Analytics
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Sobre mí
Business Analyst with nearly 3 years of experience supporting executive decision-making through data analysis, KPI development, executive reporting, cross-functional coordination, and process optimization in a multinational environment. Proven ability to consolidate information from multiple business areas, prepare high-quality management reports and presentations, and coordinate initiatives across Latin America, Europe, and North America. Experienced in continuous improvement, automation initiatives, ERP systems, and AI-powered productivity tools.
Highly analytical, detail-oriented, proactive, and comfortable working in fast-paced environments with senior stakeholders. Fluent in English (C1 Advanced)
Experiencia
Internal Control & Continuous Improvement Analyst at Air Liquide (2023-08 – 2026-07)
- Analyzed operational processes across multiple business units, identifying risks, inefficiencies, and opportunities for continuous improvement
- Developed and implemented operational KPIs and executive reporting dashboards to monitor performance, delivering actionable findings to regional management
- Coordinated cross-functional initiatives with Finance, Operations, Compliance, IT, and regional stakeholders across Latin America, North America, and Europe, ensuring alignment on action plans and project deliverables
- Managed daily operations in ERP environments (SAP, Oracle, TOTVS) for the validation and maintenance of Master Data, ensuring the reliability and quality of analyzed data
- Drove process improvement and reporting automation initiatives by leveraging digital and AI-powered tools, reducing manual effort and increasing operational efficiency
- Led and coordinated international audit projects alongside Big Four firms (KPMG and PwC), successfully managing deadlines and deliverables in highly demanding environments
- Designed and standardized a regional Internal Control KPI framework, significantly improving executive visibility and accelerating follow-up of action plans
- Led the coordination and successful closure of regional audit engagements with KPMG, strengthening process governance and improving future audit readiness
- Contributed to reporting automation initiatives that reduced manual execution time and improved operational efficiency
Teaching Assistant – Talent Management at Universidad de Buenos Aires (2025-03 – Present)
- Design and facilitate practical activities focused on leadership, organizational behavior, and structured business case resolution
- Develop key competencies in facilitation, public speaking, and leadership through group coordination and presenting complex topics
- Act as a mentor to students in identifying organizational problems and developing structured, strategic proposals
Administration & Guest Relations at Hotel Bisonte Palace (2022-09 – 2023-08)
- Managed administrative processes related to accounts receivable and accounts payable
- Provided personalized customer service to national and international guests in Spanish, English, and Portuguese, prioritizing client experience and cross-departmental coordination
Educación
Bachelor's Degree in Business Administration – Universidad de Buenos Aires (2020 – 2026)
Certification in Product Manager – Coderhouse (2026-07)


