Pablo Mendoza

Detail-oriented Senior QA Analyst with over 15 years of experience. Proven ability to ensure product quality through meticulous testing, comprehensive test planning, and clear defect documentation. Possesses a strong business and analytical mindset, which allows to clearly conceptualize processes, focused on verifying that applications meet user requirements and recommending valuable improvements. A collaborative team player adept at coordinating with distributed teams.

Senior QA Analyst/Tester at Flight Club (2016-08 – 2025-07)

• Played a pivotal QA role during the merger between Flight Club and GOAT Group (currently valued at $3.7B), ensuring seamless system and data integration.
• In charge of covering the full testing of the main POS app used on the different retail stores.
• Conducted comprehensive end-to-end testing for the critical Warehouse Management System (WMS), covering picking queues, inventory, Point of Sale (POS), and in-store applications on both web and iOS platforms.
• Excelled at exploratory and edge-case testing, demonstrating a unique ability to identify critical defects in non-obvious user paths that were often missed by standard test cases.
• Collaborated effectively with multiple, geographically distributed development teams (NY & LA), aligning QA efforts and deliverables across different time zones.
• Partnered with parallel QA teams to coordinate and execute complex testing for system migration projects.
• Managed the full bug lifecycle using Jira, from identification to resolution, in a fast-paced Agile environment.

Senior QA Analyst/Tester at GlobalLogic (2015-07 – 2016-07)

• Performed functional, regression, and integration testing for web and mobile applications.
• Contributed to the improvement of QA processes and methodologies within an Agile framework.
• Analyzed user stories and technical requirements to create detailed test scenarios.

Semi-Senior QA Analyst/Tester at Open English (2012-10 – 2015-06)

• Executed and created test cases for the company's finance team.
• Accomplished testing the release of various new products for the company
• Reported and verified software defects, providing clear and concise information to the development team.
• Participated in daily stand-ups and sprint planning meetings.

Semi-Senior QA Analyst/Tester at Globant (2012-02 – 2012-09)

• Worked on multiple projects for external clients, ensuring software met quality standards.
• Performed cross-browser and cross-device testing to ensure compatibility.

QA Analyst/Tester at Lagash Systems S.A. (2008-02 – 2012-02)

• Began career in QA, learning fundamental testing principles.
• Executed manual test scripts and documented results.
• Assisted senior team members in various testing activities.

Higher Technician in Programming, Software Development – Universidad Tecnológica Nacional (UTN) (2000 – 2002)