Silvana Natero
Executive / Administrative Assistant / Sales Support
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Sobre mí
Experienced Property Manager with 8 years of hands-on experience managing residential and commercial rentals across the Bariloche Northern region. I focus on keeping tenants happy, building strong relationships with local vendors, and closely monitoring guest and client experiences to guarantee top-tier service and maximize owners' returns.
Experiencia
Temporary Rental Apartment Administrator - Self-employed - Bariloche
(2018-01)
- Managed reservations, calendars, pricing, and availability
- Coordinated check-ins, check-outs, cleaning, laundry, and maintenance
- Handled payments, invoicing, and financial records
- Communicated professionally with guests and service providers
- Resolved issues and emergencies efficiently
- Maintained high guest satisfaction through process optimization
Executive Assistant – Security Management - Arelauquen Golf & Country Club - Bariloche
(2015-01 - 2018-12)
- Scheduled meetings and managed executive calendars
- Drafted and managed professional email communications
- Controlled access credentials and sensitive information
- Entered and maintained data in security access systems
- Designed and implemented a digital document archive system
Sales & Administrative Assistant - Hempel SRL
(2000-01 - 2005-12)
- Customer service and order processing
- Invoicing, delivery coordination, and follow-up
- Stock control and administrative reporting
- Supported implementation of stock and sales systems
- Assisted in procedure development for ISO 9001 standards
Educación
Translator - English–Spanish Translation - Instituto Superior de Lenguas Vivas (2024-01 - 2024-12)
