Abbie Irons

My name is Abbie Irons, I'm 18 years old, and I am a friendly and approachable individual who works well with others. I have gained valuable experience in hospitality and customer service, starting with assistant work and currently working at Deep South Chicken, where I was promoted to Level 2 in recognition of my reliability and ability to take on greater responsibilities. Through these roles, I have developed strong skills in teamwork, communication, time management, and problem-solving.

I have also completed a First Aid course and a Certificate in Cookery while at school, reflecting my commitment to learning and personal growth. I am motivated, adaptable, and eager to continue building my skills while contributing positively to any workplace. Reliable team member with background in fast-paced environments including retail and hospitality.

Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.

Team Member (Level 2) at Deep South Chicken (2024-01 – 2025-01)

• Currently employed at Deep South Chicken, where I was promoted to Level 2 in recognition of my strong performance and reliability.
• In this role, I take on greater responsibility, including supervising shift operations, ensuring food safety and quality standards are met, and supporting the training and development of junior staff.
• I manage customer orders efficiently at both counter and drive-thru, prepare and present food to brand standards, and assist with inventory checks and stock rotation.
• My promotion has allowed me to further develop leadership, problem-solving, and organisational skills in a fast-paced hospitality environment.

Crew Member at Hungry Jack's (2022-01 – 2023-01)

• In this role, I provided friendly and efficient customer service at both the front counter and drive-thru while accurately handling cash and EFTPOS transactions.
• I prepared food and beverages to company standards, maintained a clean and safe work environment, and restocked supplies to support smooth operations.
• Working in a fast-paced team, I developed strong communication and time management skills, assisted with training new staff, and resolved customer concerns in a professional manner.

Junior Office Assistant at Borell Electrical Services (2021-01 – 2022-01)

• Worked casually as an assistant, helping with everyday office tasks such as organising documents, filing, and keeping things tidy and in order.
• I also supported the team by preparing coffees and running small errands, while learning how a workplace operates and developing basic organisation and communication skills.

High School Graduate – Ormeau Woods State High School (2024-11)