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Kelly Barclay

Kelly Barclay

Retail and Customer Service Professional

Talent
Shailer Park, Logan0Member since June 11, 2024
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About

I'm a motivated and ready to work Retail and Customer Service Professional with over two decades of experience looking to jump in to a new challenge. I have full working rights as an Australian and can work flexible hours

Experience

Deli/Food Service Associate - Buc-ees, Saint Augustine, Florida -March 2022- July 2023

  • Prepared food in the different restaurant stations ; Bakery, Fudge, Pastry, BBQ, and Sandwich areas.
  • Maintained a clean work station, while quickly executing orders for customers.
  • Worked with various menu ordering kiosks and kitchen management systems, and transaction devices.

Administrative Assistant

  • COMAX, Colorado Springs, Colorado —February 2021- May 2021

-Answered multi-line phone system, routing calls - Made surgical, follow-up and consultation appointments for patients

  • Answered emergency questions from patients who called the office
  • Called other dental offices to coordinate patient appointments

-Attached x-ray images and referrals to patient charts.

  • Took credit card payments/transactions over the phone.
  • Called patients to follow up on medical procedures
  • Handled client correspondence and tracked records to foster office efficiency.

Surgical Dental Assistant

  • COMAX, Colorado Springs, Colorado—December 2019 - February 2021

-Cleaned and set up the operatories for surgeries.

  • Prepared and positioned patients for procedures by escorting them to the exam room, placing dental napkins, and patient safety devices.
  • Educated patients on dental hygiene, pre-surgical instructions and post surgical care
  • Took dental images following strict patient protection rules

SKILLS

  • Strong Organizational Skills
  • Appointment Coordination - Multitasking and Time Management.
  • Verbal and Written Communication
  • Multi-line Telephone Systems - Schedule Management
  • Confidentiality and Data Protection
  • Meticulous Attention to Detail - Professional and Courteous
  • Task Prioritization
  • Problem Solving
  • Data Entry

-Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Typed patient data into a computer system using WIN while following privacy laws and maintaining a high level of accuracy.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prepare for the next patient.
  • Measured and recorded vital statistics by taking patients blood pressure, temperature and pulse.
  • Assisted dentists in management of medical or dental emergencies.
  • Administered controlled medications through an IV. Dental Assistant
  • Dansville Family Dental Care, Dansville, New York, August 2005- June 2007
  • Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
  • Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
  • Typed patient data into a computer system using Dentrix while following privacy laws and maintaining a high level of accuracy.
  • Created dental impressions used for diagnostics, opposing models and vital statistics by taking patients blood pressure, temperature and pulse.
  • Successfully assisted the dentist by performing four handed dentistry and other chair side duties

Education

Honeoye Central School, Honeoye, New York — High School Diploma

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