Ana Brown
Receptionist/Admin & Branding Consultant
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About
Organised, adaptable and solutions focused, with experience across admin, customer service, and trade environments. Comfortable managing calls, bookings, and scheduling under pressure, closing customer enquiries, and building customer retention. Naturally drawn to efficiency + improving operational workflows, with a keen eye for reducing bottlenecks, and finding practical solutions for a thriving business. Available immediately for a Receptionist/Admin role (no notice required)
Experience
Administration at Country Kart Spares (2026-01 – Present)
- Inbound calls & customer inquiries
- Stock management & quote fulfilment
- Stock handling within fleet trucks
Administrative Assist. at Private (Trade) (2025-05 – 2026-01)
- Dispatching, staff coordination & service updates
- Customer satisfaction & retention
- Calendar & inbox management
- Record keeping & document management
Automotive Trade Assistant at Rapid Tune & Bob Jane (2024-08 – 2025-05)
- Coordinate jobs between technicians and office staff
- Maintain workshop & OH&S standards
Cocktail & Club Bartender (incl. management) at Multiple Venues (2020-01 – 2024-06)
- Service coordination & delegation
- Dispute resolution & customer satisfaction
- Crowd control & team coordination under complex, stressful conditions
Education
Bachelor of Arts in Audio – Collarts (2023)
Bachelor of Applied Business in Entertainment – Collarts (2025)
